
Kia of Irvine
Irvine, CA
Filter Reviews by Keyword
By Type
Showing 391 reviews
Poor customer service Farhad was the best part of my purchase, the finance manager and GM are crooks! If you have problems or questions they won’t return your calls or both Farhad was the best part of my purchase, the finance manager and GM are crooks! If you have problems or questions they won’t return your calls or bother to help. They’ll give it to you in the backside if you’re not careful. More
Leasing my new Kia I took my daughter's Kia here for service and was impressed so I started here when I wanted to lease my own Kia. Max Fah is the most knowledgeable and I took my daughter's Kia here for service and was impressed so I started here when I wanted to lease my own Kia. Max Fah is the most knowledgeable and PATIENT salesman I have met. He showed us everything we wanted to see and answered every question we asked. After 3 visits we found exactly what we wanted. And when I had trouble hooking up my phone's GPS I went back and Max figured it out for me. I am grateful for his wonderful service More
Very Happy with Roz and Tony I bought a Kia Niro EV here this month. My husband and I went back and forth between the plug-in hybrid and all-electric. After two days of hesitation I bought a Kia Niro EV here this month. My husband and I went back and forth between the plug-in hybrid and all-electric. After two days of hesitation, we finally settled on the all-electric with its peppier motor and 240-mile range. It was such a pleasure to work with Roz Barrett and Tony Young! Roz was very patient and relaxed through all our test drives and decision making. No pressure or swaying us whatsoever. I am female and so happy that I finally got to buy a car from a woman! Tony was very responsive in the negotiating. We brought a printout of the Kelley Blue Book new car value for the exact model, trim line, color, and extras we wanted. He copied it and came through with a good deal. The final step, financing, felt too rushed, and there was actually a hiccup, but it got sorted out. All in all, it was a positive experience. More
Brand new Kia optima leased! My experience exceeded my expectations. Farhad and Jay were the two team members that helped me and my mother and we are truly impressed. We were unsu My experience exceeded my expectations. Farhad and Jay were the two team members that helped me and my mother and we are truly impressed. We were unsure if the deals we'd get were going to be substantial but we were impressed to see how patient and cognizant the team members at this dealership really are. More
Terrific experience! I purchased a Kia Optima from Kia of Irvine. No pressure, fair price. They matched my offer sheet from a different dealer. No hassles. I’d buy from th I purchased a Kia Optima from Kia of Irvine. No pressure, fair price. They matched my offer sheet from a different dealer. No hassles. I’d buy from them again! More
Best car buying experience I've ever had Farhad called me quickly after I filled out the form, and confirmed everything that was needed to be done before going in. Since I was more than happ Farhad called me quickly after I filled out the form, and confirmed everything that was needed to be done before going in. Since I was more than happy with the price listed on the website, and I brought in my pre-approval for finance, the process was extremely smooth and fast, I was in and out in 90 minutes. More
Appreciated the great service - Annie Cuevas was excellent Great experience - appreciated the great service. Annie Cuevas was excellent in her service and in providing information and in answering any questi Great experience - appreciated the great service. Annie Cuevas was excellent in her service and in providing information and in answering any question that I had. More
Don’t trust I got my new lease on April they said they will take care of the balance in the old car and they haven’t done it yet and I keep in calling Them they p I got my new lease on April they said they will take care of the balance in the old car and they haven’t done it yet and I keep in calling Them they promise they will take care of it but my credit is about to get mess up because of them, I been calling every day for the last week and every time they said they will Call me back with answers and they NEVER DO More
Easy working with Jay P. Best prices around on Certified Pre Owned Used Cars! Jay Prieto is the person I worked with & he was Awesome. Hint of advice is to do your research Best prices around on Certified Pre Owned Used Cars! Jay Prieto is the person I worked with & he was Awesome. Hint of advice is to do your research & negotiate as much as possible before you arrive as this saves the back and forth treatment with the "Manager". Good luck! More
A great experience purchasing the Kia Niro Hybrid Great customer service, personable staff. They went out of their way to help us and recommend things based on their own experience. I would absolutely Great customer service, personable staff. They went out of their way to help us and recommend things based on their own experience. I would absolutely recommend! More