
Kia of Irvine
Irvine, CA
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Great! Last week my husband and I had an appointment to buy a car. Annie was the person who treated us, she made us feel like family, with a lot of patience Last week my husband and I had an appointment to buy a car. Annie was the person who treated us, she made us feel like family, with a lot of patience to show us different cars until we found what we wanted with a great price . If you want to buy a car, Annie is the person that I recommend to you and explain it clearly and with great patience. I'm happy with my car, Thanks Annie! More
credit report Because I was pre approved through my bank. I told the salesperson I DID NOT want or need a credit check done by the dealership. They pulled a repo Because I was pre approved through my bank. I told the salesperson I DID NOT want or need a credit check done by the dealership. They pulled a report and it was too late to reverse it. I was infuriated they did that in spite of me not consenting to the credit check. More
Great experience Ron, the sales guy, was really helping in finding the car for me and also fitting it into my budget. Overall the whole experience was very pleasant an Ron, the sales guy, was really helping in finding the car for me and also fitting it into my budget. Overall the whole experience was very pleasant and I would absolutely refer friends to Kia of Irvine. I will also continue to purchase my cars from there as well! More
Good experience I feel welcome good experience , they offered me options , they greeted us a lot. Beautiful car excellent customer service great service everything v I feel welcome good experience , they offered me options , they greeted us a lot. Beautiful car excellent customer service great service everything very easy and fast More
Great customer service! My experience was excellent. I usually spend an entire day at a dealership when I purchase but the purchase was easy, clear and I was out in no time. My experience was excellent. I usually spend an entire day at a dealership when I purchase but the purchase was easy, clear and I was out in no time. More
Money hungry dealership They will not honor the price of the vehicle they advertise online. They refused to sell me a car if I didn't purchase an OPTIONAL anti theft system f They will not honor the price of the vehicle they advertise online. They refused to sell me a car if I didn't purchase an OPTIONAL anti theft system for the vehicle. It should be the customers choice to purchase it, but they force you to or else they won't sell you the vehicle. We did end up purchasing the vehicle because my husband and I really needed it. They also took out the floor mats and didn’t fill up the tank for us. Not a good car buying experience at all. More
Great car buying experience We had the great pleasure of working with Abby Nichols and the kind staff of Kia of Irvine. She was incredibly sincere and took her time with us. We d We had the great pleasure of working with Abby Nichols and the kind staff of Kia of Irvine. She was incredibly sincere and took her time with us. We did not feel rushed or pressured like you can so often feel at car dealerships. We were given a very fair price for our trade in and she worked hard to make sure all of the financing worked for us. She truly wanted to put us in a situation we were comfortable with and not just complete the sale. We highly would recommend Abby and Kia of Irvine without reservation to anyone looking for kind people who care about what you want. More
Awesome experience Kia of Irvine is awesome! The staff are very friendly and knowledgeable. Not once did I feel pressured or obligated to make a purchase. I highly Kia of Irvine is awesome! The staff are very friendly and knowledgeable. Not once did I feel pressured or obligated to make a purchase. I highly recommend! More
Great experience Ask for Annie. She was great throughout the process and helps you to get the best deal possible. She stewards you through the process and makes sure y Ask for Annie. She was great throughout the process and helps you to get the best deal possible. She stewards you through the process and makes sure you dont get taken advantage of.... More
Amazing experience!!! I had such an amazing experience at Kia of Irvine! Annie who helped me trade in my car for a new one was so unbelievably helpful throughout the proces I had such an amazing experience at Kia of Irvine! Annie who helped me trade in my car for a new one was so unbelievably helpful throughout the process. She made sure to find a deal that was best for me and my budget. I would recommend this dealership to anyone that wants a great customer experience :) More