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Kia of Irvine

Irvine, CA

4.1
392 Reviews

45 Oldfield

Irvine, CA

92618

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Showing 392 reviews

June 14, 2019

Great! Last week my husband and I had an appointment to buy a car. Annie was the person who treated us, she made us feel like family, with a lot of patience More

by Apple75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Cuevas
June 14, 2019

credit report Because I was pre approved through my bank. I told the salesperson I DID NOT want or need a credit check done by the dealership. They pulled a repo More

by pbueno12
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Annie Cuevas
Jun 14, 2019 -

Kia of Irvine responded

I apologize for the lack of communication. When you co sign for another applicant we do run your bureaus to verify your identity. We did not apply for a loan. Let us know if you have any additional questions.

June 13, 2019

Great experience Ron, the sales guy, was really helping in finding the car for me and also fitting it into my budget. Overall the whole experience was very pleasant an More

by LEAHY1188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron, Annie Cuevas, Danielle Ortega
June 12, 2019

Good experience I feel welcome good experience , they offered me options , they greeted us a lot. Beautiful car excellent customer service great service everything v More

by Kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Fahim
June 12, 2019

Great customer service! My experience was excellent. I usually spend an entire day at a dealership when I purchase but the purchase was easy, clear and I was out in no time. More

by alexnletty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafeek, Abby Nichols, Jerome Prieto
June 11, 2019

Money hungry dealership They will not honor the price of the vehicle they advertise online. They refused to sell me a car if I didn't purchase an OPTIONAL anti theft system f More

by evyrosales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Max Fahim, Jerome Prieto
Jun 14, 2019 -

Kia of Irvine responded

I am sorry you had a negative experience. All our vehicles are equipped with a stolen recovery system. I apologize that we did not communicate that properly to you. Typically you receive a discount on your vehicle insurance. Please let us now if you have any additional questions.

June 10, 2019

Great car buying experience We had the great pleasure of working with Abby Nichols and the kind staff of Kia of Irvine. She was incredibly sincere and took her time with us. We d More

by Alex Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The man who handled our finance was great but don’t remember his name , Abby Nichols
June 10, 2019

Awesome experience Kia of Irvine is awesome! The staff are very friendly and knowledgeable. Not once did I feel pressured or obligated to make a purchase. I highly More

by dpj721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Ismail, Gabby
June 08, 2019

Great experience Ask for Annie. She was great throughout the process and helps you to get the best deal possible. She stewards you through the process and makes sure y More

by Ev guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Cuevas
June 08, 2019

Amazing experience!!! I had such an amazing experience at Kia of Irvine! Annie who helped me trade in my car for a new one was so unbelievably helpful throughout the proces More

by alarconjohana223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Cuevas
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