Kia of Irvine

DON'T BUY FROM THIS DEALERSHIP ! My son and I came to buy their Kia Niro advertised online for a good price. We did our homework and showed up to today ready to buy. ( he leaves for My son and I came to buy their Kia Niro advertised online for a good price. We did our homework and showed up to today ready to buy. ( he leaves for school tomorrow) When I confirmed the price with the salesman and said we're ready to buy, he said "you have to buy the security system too and it's $1,500". Having bought a couple of cars in my day, I politely said I don't want the "security system" and I'm ready to buy the car, with cash. The salesman pulled the "let me talk to my manager" bit and came back with "you have to buy the security system or it's no deal" We left their lot and took our business to an honest dealer (Kia Garden Grove) Moral of the story: if a dealership is willing to force you into this kind of unconscionable contract, how many other ways are they trying to cheat you ? How many ways are they gouging you that you don't know about ? Car deals are one of the most expensive purchases you will make, and contracts like this should only be entered into with a business you can trust. Advertising a car for a teaser price in order to try to hook you at closing with a bogus security system fee screams dishonesty and deceit. DON'T TRUST IRVINE KIA More

Worst dealership. Take your business elsewhere. Do NOT WORK WITH A PERSON NAMED SAMMY. Check Yelp reviews on this guy. Management will try to pay you off to remove rev Take your business elsewhere. Do NOT WORK WITH A PERSON NAMED SAMMY. Check Yelp reviews on this guy. Management will try to pay you off to remove reviews More

Mike is amazing. His customer service is like no other. He is personally invested in your complete satisfaction even after you’ve purchased your car. Anything I ever need for my Stinger Mike will help me He is personally invested in your complete satisfaction even after you’ve purchased your car. Anything I ever need for my Stinger Mike will help me get it. Always available by phone. Truly a pleasure to work with More

Don't return calls, can't diagnose. Second time in still not fixed. First time in for over a month, check engine light came on after getting a new engine, within on mile. A week later leaking coolant. They' not fixed. First time in for over a month, check engine light came on after getting a new engine, within on mile. A week later leaking coolant. They've had it three days and still haven't diagnosed it. Won't return call and basically they don't care at all. More

Terrible terrible very shady dealership! Dont buy from here they tell you one price but when your credit is ran they throw extra charges in! Scam not good dealer terrible customer service! here they tell you one price but when your credit is ran they throw extra charges in! Scam not good dealer terrible customer service! More

LOVED working with Ashley Magdrigal in sales and was very happy with the car price and value for trade in! The finance guy was not as pleasant but she was fantastic! happy with the car price and value for trade in! The finance guy was not as pleasant but she was fantastic! More

I had a great experience with Jim Olson in the service department, and I recommend him to anyone that wants to be treated with respect and honesty. I had an issue with KIA they did not want to change the department, and I recommend him to anyone that wants to be treated with respect and honesty. I had an issue with KIA they did not want to change the engine on my 2020 Kia Soul. Jim spoke to Kia and was able to have them put in a new engine at no cost to me. They received the engine from KIA on Thursday, my car was ready Friday at 1pm. If you have a problem and need real honest help, speak to Jim !! He is the man !! I promise you will thank me ! More

This place is a complete joke. What a waist of time, I was having them check the work I paid $300 plus for that didn't help. My temperature gauge wasn't working correctly, they literally tried to say I ha was having them check the work I paid $300 plus for that didn't help. My temperature gauge wasn't working correctly, they literally tried to say I had it on Celsius instead of Fahrenheit, even thought the guy who checking me in looked at it himself. I have a picture showing it was 31 Celsius, when it was 98 degrees out. They never did my oil change and never called me to tell me they didn't do anything to my car. I called at 5 pm and found out. More

Took my 2012 Kia Soul in for a computer recall fix. The next day we were driving at about 50 mph and noticed the car was vibrating to the point I thought I might have a flat tire. I checked the tires to f next day we were driving at about 50 mph and noticed the car was vibrating to the point I thought I might have a flat tire. I checked the tires to find I had two mismatched tires on the front of the vehicle. I have never put mismatched tires on my car. It is hard to believe they would swap a tire out but I don't know what else to think. The only other possibility is someone swapped a tire in my carport on the very night Kia of Irvine worked on my car. Quite a coincidence. Anyway, my front tires were well worn and I intend to replace them tomorrow but I just wouldn't take my car back to this dealership. More

We had a wonderful experience working with Mike. Very honest and upfront. Definitely operates with integrity. Plus, he has a great personality and made the process enjoyable. He worked to help us find th honest and upfront. Definitely operates with integrity. Plus, he has a great personality and made the process enjoyable. He worked to help us find the exact car we wanted (even with limited supplies during Covid microchip shortage). truly a joy to work with and I would not hesitate for a moment to recommend him to family and friends. More