Kia of Irvine
Irvine, CA
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It was my first time working with Bradley. I appreciate is friendly customer service & honest feedback. He made a personal connection with me and was able to get me on to the Kia shuttle to ge I appreciate is friendly customer service & honest feedback. He made a personal connection with me and was able to get me on to the Kia shuttle to get me back to work which has never been done for me in the past. So I greatly appreciate it. More
My experience with Arsany Girgis was positive and smooth from the time he took the car for diagnostics , updating me regarding what is needed and finally in handing over the car.I appreciate his help! from the time he took the car for diagnostics , updating me regarding what is needed and finally in handing over the car.I appreciate his help! More
Brought my car into have serviced, and Daniel helped me and he was absolutely wonderful and helpful in every way. Explained several things to me that I needed to know. Best service yet. and he was absolutely wonderful and helpful in every way. Explained several things to me that I needed to know. Best service yet. More
On July 4th, I went to this dealership to finance a 2025 Sorento Hybrid LX with stock number 25v9112. I first spoke with a salesman named Farzan who was very respectful. After I filled out the forms and the Sorento Hybrid LX with stock number 25v9112. I first spoke with a salesman named Farzan who was very respectful. After I filled out the forms and they handed them over to the sales manager and finance manager, each time they came back with an amount that did not include any of the discounts listed on the dealer's website. After I complained again, he went to the finance manager and they came and I explained to them that your website shows that the dealer is offering $1,533 and if I buy on finance, I will receive an additional $2,500 discount from the MSRP. Initially, the installments were around $700 without considering the discounts. After I complained and considering the discounts, the installments became around $900 per month. The finance manager said, "No, we will either give you these and increase the interest or we will only give you a $1,000 discount." The interest rate is 4.99 and I told them so you are cheating that you don't even accept what is on your website. In my opinion these people are just scamming people and I would really like to meet with the general manager or owner dealer to find out what is going on at their dealership. More



