Kia of Leesburg

Friendly professional service. Chris was exceptional and answered every question quickly and expertly!! He also has a great sense of humor which makes one feel relaxed and not pressured. answered every question quickly and expertly!! He also has a great sense of humor which makes one feel relaxed and not pressured. More

Will is great......very friendly and professional. Always gets my car done on time and washed up afterwards. Would recommend anyone to come see him when needing work done on their Kia. gets my car done on time and washed up afterwards. Would recommend anyone to come see him when needing work done on their Kia. More

When I walked through the door I told our sales rep. that we were exploring the possibility of replacing our older model car with a late model used car, and we were considering a Kia Soul We patiently waite we were exploring the possibility of replacing our older model car with a late model used car, and we were considering a Kia Soul We patiently waited for her to find the keys and then looked at the vehicle. We then asked to look inside 2 other models to compare the cargo space. We declined a test drive, we declined an offer to evaluate the car we might be trading, we didn't ask for a credit check or a monthly payment amount. We just wanted to know the price of one car. When our rep. printed out the price sheet I asked if I could have a copy and she started in with the pressure sales tactics. I told her we were not prepared to make a decision on the spot, but we would consider it after we had a chance to discuss at home. She said she couldn't give me the original document, she would have to make a copy. She came back later with more high pressure tactics. WE HAD NOT ASKED TO NEGOTIATE THE PRICE OF THE CAR - WE JUST WANTED TO HAVE THE PRICING SHEET TO REVIEW AT HOME. Then she said she hadn't made the copy yet, and she left again. This time she came back with the sales manager and he started in with more arm twisting. He finally said I am here to help you and I said the only help I need is for you to hand me the copy of the pricing that I was told I could have 20 minutes ago. Then he said this is the original, we have to make a copy. It turns out the copy machine had been right behind me. Our rep. was a nice person who was new to the dealership, but she was already being taught to practice dishonest strong arm techniques. No wonder people are buying cars online. I wouldn't set foot in this dealership again if they had the last car on earth. More

Very comfortable and convenient service. Washed my car and vacuumed interior as well. Very friendly service personnel and really did not have to wait long. and vacuumed interior as well. Very friendly service personnel and really did not have to wait long. More

Excellent service, fast efficient & professionalRecall Excellent service, fast efficient & professional Recall and they had all parts for 2 recalls Terrel was exceptional and I would continue to deal wit Excellent service, fast efficient & professional Recall and they had all parts for 2 recalls Terrel was exceptional and I would continue to deal with him More

Your dealership is very good and the people are very nice. I am still waiting to get my problem resolved but can’t until the computers are up in running. nice. I am still waiting to get my problem resolved but can’t until the computers are up in running. More

This was my first visit to your service department. I experienced great customer service. The salesman I dealt with talked with me while I waited for my vehicle. Knowledgeable employees. Clean facility experienced great customer service. The salesman I dealt with talked with me while I waited for my vehicle. Knowledgeable employees. Clean facility. Enjoyed my experience at Bill Bryan Kia. More

My experience was excellent. Tim Lile was the sales associate that assisted me, and he was very professional, and no nonsense. Just the way I like it. Thanks so much. associate that assisted me, and he was very professional, and no nonsense. Just the way I like it. Thanks so much. More

Wow - I bought a Telluride from Tim Lile. What an awesome car but an even more awesome buying experience! This from a guy (me) who HATES going into any dealership. But Bill Bryan Kia was different i awesome car but an even more awesome buying experience! This from a guy (me) who HATES going into any dealership. But Bill Bryan Kia was different in almost every aspect! I even met the General Manager! I will definitely be back for another car. More

As always, I receive GREAT VIP Service from Wes! I always make sure to call ahead and make sure he is working because he is polite, honest and Customer Service focused! always make sure to call ahead and make sure he is working because he is polite, honest and Customer Service focused! More