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2,117 Reviews of Kia of Leesburg - Service Center
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Verified Customer
April 28, 2025
Alan very courteous and helpful. Takes time to be personable we do not feel like just a number. Waiting room very comfortable and clean. We as a customer feel well taken care of. Takes time to be personable we do not feel like just a number. Waiting room very comfortable and clean. We as a customer feel well taken care of. More
by LHREIDER
Employees Worked With
Service agent Alan Woodyard. The best!
April 27, 2025
My tech was professional, on point and concerned with the issues. The problem is they couldn’t find the reason of malfunction so I’ll be back when it happens again issues. The problem is they couldn’t find the reason of malfunction so I’ll be back when it happens again More
by sharonbrown59
Employees Worked With
Casey Lanken
April 26, 2025
5 Stars – Highly Recommend! I had an excellent experience at Leesburg Kia From the moment I walked in, Jay was welcoming, professional, and genuinely focused on helping me find I had an excellent experience at Leesburg Kia From the moment I walked in, Jay was welcoming, professional, and genuinely focused on helping me find the right vehicle. Jay answered all my questions with patience and made the whole process smooth and stress-free. I never felt pressured, and he went above and beyond to make sure I was happy with my purchase. If you're looking for a dealership that truly values customer service, this is the place to go. I would definitely recommend them to friends and family! More
by SakeenaButler
Employees Worked With
Jay
April 24, 2025
We purchased our 2021 Kia Soul from Kia of Leesburg. And, recently received an engine recall from the manufacturer. The recall advised us to limit our driving of the vehicle as amongst other things, i And, recently received an engine recall from the manufacturer. The recall advised us to limit our driving of the vehicle as amongst other things, it could catch fire. And were advised to make an appointment with our dealer asap. We were also advised that this would be at no cost to us. Accordingly, we called Kia of Leesburg to make an appointment. I explained that I have a sick husband and could not be without my car. We were told they would provide us with a loaner as they would need to have our car for a minimum of 24 hours, possibly longer if the engine needed to be replaced. Today, I called to confirm our appointment for tomorrow and was told that they had no loaners but that I could rent a vehicle at my own expense. The gentleman I spoke with (AJ) was rude and condescending. Needless to say, we will never again buy a Kia nor another vehicle from Kia of Leesburg. They clearly do not care about their customers and obviously cut them loose after purchase. More
by camillusambrose
Employees Worked With
