2,142 Reviews of Kia of Leesburg - Service Center
Thank you fitting me in to your busy schedule. The tire did have a nail so if the first time I came someone had taken the time to look at the tire, instead taking about temp changes and filling it The tire did have a nail so if the first time I came someone had taken the time to look at the tire, instead taking about temp changes and filling it up and sending me on my way, I would not have had to return but for my regular service. More
I have been coming to Bill Bryan since 2016. I been through 2 Kia souls and now I’m on a 2017 Kia Sedona never had a problem with my vehicle or the service. I been through 2 Kia souls and now I’m on a 2017 Kia Sedona never had a problem with my vehicle or the service. More
Dropping off my vehicle was quick and easy. Service advisor contacted me to let me know what was going on and when my vehicle was completed and ready for pick up. Service advisor contacted me to let me know what was going on and when my vehicle was completed and ready for pick up. More
Everything was well organized, I was informed what services my car needed at this time. He explained what they would do and why. I was treated very well and my car was ready at the time promised. services my car needed at this time. He explained what they would do and why. I was treated very well and my car was ready at the time promised. More
Great service, knowledgeable, friendly ready to help customers with whatever they need. Sales and service very good customers with whatever they need. Sales and service very good More
Let me start with the great. My advisor Terrell Buttone went the extra. Took a short time for the work itself. The Supervisor in service I was told actually did the work! Who My advisor Terrell Buttone went the extra. Took a short time for the work itself. The Supervisor in service I was told actually did the work! Whoever scheduled, a female, told me to expect a 6 hr time & I could not wait for the car. The day before I got a call reminding me that “being short handed” my car might be there overnight. Consequently, being 50 mi. away I arranged a ride. Upon arrival Terrell told me a 2 hr max time. It actually took a bit over one hr. I could have waited. Would have saved me the cost & the hassle for my neighbor of a ride. Was also a bit surprised when my paperwork stated a “complimentary wash & front vacuum. It clearly was either not done or swiped over very quickly. More