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Kia of Leesburg - Service Center

Leesburg, FL

4.7
1,906 Reviews

1,906 Reviews of Kia of Leesburg - Service Center

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February 22, 2019

Great service I love my Kia! The service at Bill Bryant is outstanding. I was updated while I waited, very comfortable place to sit, and a free car wash and vacuu More

by Nancy Simmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service person. Female. Forgot name.
February 20, 2019

LOF service at Express Lane Leslie was very courteous and kept me informed. While the usual up-selling is standard, Leslie gives you the information without making an issue out More

by Mrtabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Cox
February 19, 2019

Service and info Service perform quickly and all questions answered Concerning android auto Highly recommend this service department for any general service or repairs More

by tom300-5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2019

Excellent, Quick Customer Service Mario was wonderful from the greeting, to the updates, to the delivering of the vehicle. First class service the entire time. Best service experienc More

by cweb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Font
February 19, 2019

Wonderful service Bill Bryan Kia is a very professional and well run dealership! Lesley Cox in the service department has always taken very good of care of us! She is e More

by DorothyBC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lesley Cox
February 08, 2019

Service department is a hot mess. After 5 or 6 visits they still don’t have my car fixed. I told them the issue on the first visit... it took 2 more visits before they came to the sam More

by Xerox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will
Feb 15, 2019 -

Kia of Leesburg responded

I apologize for the experience you have had here. Our service manager Greg Cox has attempted to reach out to you by phone and email however we have not been able to get a response. Please contact him at your earliest convenience.

September 22, 2018

Beware of the service department I took my vehicle there to get it repaired they lied to me told me three different stories charge me an arm and a leg and the vehicle still was not fi More

by Victim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leslie, and her the Gm. The mechanic . Everyone in the parts department
September 04, 2018

Fantastic This is our second Kia Soul from Bill Bryan dealership. Cann’t day enough about your salesmen and service department. Our salesmen Keith was great an More

by Harleyjane4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Fennelly
August 03, 2018

New Optima I was there for service on my 2013 Optima when I was approached by Keith of possibly upgrading. I was at 104,000.miles so I was definitely thinking o More

by Cindy Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Fennelly
Aug 06, 2018 -

Kia of Leesburg responded

Congratulations on your new KIA!! We appreciate your business and the kind review you wrote for Keith Fennelly! ***Remember, we have a Referral Program, if you send someone in and they buy a car from Keith, we will send you a check!! Make sure they mention your name when they arrive! Enjoy your new KIA!!

July 27, 2018

Regular oil change and tire rotation. Alyssa Cotton took care of me right away, kept me updated on what was happening with my car and when it would be done. Then came and discussed some More

by 1230Oscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Cotton
Jul 31, 2018 -

Kia of Leesburg responded

Thank you for the kind feedback for Alyssa, she is a wonderful team member and we appreciate her hard work!

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