Kia of Leesburg - Service Center

I took my Sorento in for scheduled maintenance and to repair the door lock. This was completed in less than the estimated amount of time and the work was done satisfactorily. repair the door lock. This was completed in less than the estimated amount of time and the work was done satisfactorily. More

Robert Menendez was Super Helpful, and so was April Waits! We had a good experience buying our Telluride a month ago, when Dave Williams took great care, and a lot of time with us. We returned this morning to We had a good experience buying our Telluride a month ago, when Dave Williams took great care, and a lot of time with us. We returned this morning to get our second fob, and a new temporary tag. Dave had to be out of the office that day, but Robert stepped in and took great care of us. Turns out their traveling fob maker hadn’t updated his software for a 2020 Telluride, but Robert crafted a solution that got us our fob. The reason for another temporary is that we’re snowbirds, and the car will be registered in Maryland. April went to great lengths to assure we will be “legal” until we get home and get our safety inspection. Really felt taken care of today, and...the donut and coffee was a great touch. More

Was able to service the car without an appointment for low pressure tire. Explained there was a nail in the tire. Repaired the tire and washed the vehicle. low pressure tire. Explained there was a nail in the tire. Repaired the tire and washed the vehicle. More

Service - Will Sharman Will Sharman is excellent. Professional, courteous and knowledgeable. He explains in automotive terms you can understand. I have confidence in him. Will Sharman is excellent. Professional, courteous and knowledgeable. He explains in automotive terms you can understand. I have confidence in him. He's a definite star for Bill Bryant. More

Excellent customer service during my recent service appointment as well as impressed with service advisors in general along with mine (Jaime). Additionally, the waiting area and offerings was very imp appointment as well as impressed with service advisors in general along with mine (Jaime). Additionally, the waiting area and offerings was very impressive. Thanks from a Canadian customer! More

Good service I am very happy with the service department,but not so pleased with the sales department. The work was done in a timely manner and suggestions were I am very happy with the service department,but not so pleased with the sales department. The work was done in a timely manner and suggestions were made for the future but there was no pressure to buy now More

Terrible see service review on google reviews. I will never buy another Kia. because of the car quality & JR Rauner the GM lack if concern and the The service department basically being a joke to see how never buy another Kia. because of the car quality & JR Rauner the GM lack if concern and the The service department basically being a joke to see how much money they can screw you over for More

10,000 mile service Handled in timely and professional manner with no complaints. Work was completed in time informed it would be done. Car was clean. Amenities were f Handled in timely and professional manner with no complaints. Work was completed in time informed it would be done. Car was clean. Amenities were fresh and coffee was excellent More

DOOR HANDLE FIX Came in to have rear door handle fixed on my 2017 Sorento as it had come apart. .Almost left with a 2020 Red Sorento but I resisted the very tempting Came in to have rear door handle fixed on my 2017 Sorento as it had come apart. .Almost left with a 2020 Red Sorento but I resisted the very tempting offer. More

Helpful Went in for service, ended up talking to Tim Lile, gathering information for new vehicle. We'll be back, closer to lease renewal .Thanks to all. Went in for service, ended up talking to Tim Lile, gathering information for new vehicle. We'll be back, closer to lease renewal .Thanks to all. More