Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,149 Reviews of Kia of Leesburg - Service Center
Sort by
March 22, 2015
awsome crew and experience ever From the time my husband and I arrived we were made to feel at home and part of a special family. Everyone we had dealings with were very knowledgeab From the time my husband and I arrived we were made to feel at home and part of a special family. Everyone we had dealings with were very knowledgeable and friendly. Your team worked wonders to get us in the best vehicle and trade in price possible with no pressure or obligations We will highly recommend them to all our friends and family. Thank you to all for a great experience. More
by ellie
March 17, 2015
It was very simple process and we feel great about the Deal The whole process was great, from the sales, to the closing folks and management. We feel like we got a great deal for the trade and great price on th The whole process was great, from the sales, to the closing folks and management. We feel like we got a great deal for the trade and great price on the new Kia. More
by jujo5964
Employees Worked With
Hubarto also did wonderful job with us. , Zach Bell
January 12, 2015
Friendly and helpful staff and always great service. We love our new Kia Sorrento. The Bill Bryan dealership is fantastic. The staff are all friendly and helpful and our salesman, Tom Burchill, is excell We love our new Kia Sorrento. The Bill Bryan dealership is fantastic. The staff are all friendly and helpful and our salesman, Tom Burchill, is excellent. We highly recommend this dealership and our salesman, Tom Burchill. More
by artfulpeg
Employees Worked With
Tom Burchill
January 21, 2014
Great service, fast and reliable. The dealership has a comfortable environment and I wish I would have bought my car from Bill Bryan Kia :( but they have taken care of me and my car & I will continue to b comfortable environment and I wish I would have bought my car from Bill Bryan Kia :( but they have taken care of me and my car & I will continue to bring my car to this location for services. More
by aparker4309
Employees Worked With
Kristie, Teddy, & Richard
December 05, 2013
I brought my six month old KIA Optima SXL into Bill Bryan Dealership for it's first oil change and while I was waiting for my car to be serviced I went into the sales department. John Morse asked if he could Dealership for it's first oil change and while I was waiting for my car to be serviced I went into the sales department. John Morse asked if he could help me and I said that I was not ready to purchase another car for a while, but I said that I did have some operational questions on my car. He was so informative and had such a pleasantly pleasing personality. He also took a lot of time explaining the new car models to me. I would highly recommend John Morse if you are in the market for a new or used car. Ed S. More
by t2e0d13s
January 04, 2013
I had used the service dept. exclusively for two years. When I made my last appointment, the service advisor insisted on up selling. I understand that's what dealers do. I only wanted certain things done a When I made my last appointment, the service advisor insisted on up selling. I understand that's what dealers do. I only wanted certain things done and she wouldn't abide by my wishes. Sorry bill Bryan Kia you lost a good customer forever. When someone asks for something, you provide it! More
by Upset clermont
Employees Worked With
All service department
July 25, 2012
we went in to have a 'recall' problem fixed and wound up purchasing a new 2013 sorento from Laurie Perkins. the experience we had was great...Laurie was very professional and did NOT pressure us with anythi purchasing a new 2013 sorento from Laurie Perkins. the experience we had was great...Laurie was very professional and did NOT pressure us with anything. we were just looking at the cars to pass time until ours was ready. we got to talking and she had all the answers to our questions.comparing this experience with our last one there.....this was fantastic,we are very happy. did not plan on buying a new car but the deal was perfect for us,Laurie made us feel at home and looked at all possibilities, it worked out for us! today was like a trip to Disney....making us feel special as opposed to a trip to Universal....not a good feeling. Will recommend Laurie Perkins and Bill Bryan Kia to anyone who is looking for a car. Thanks for making our day special...love our new Sorento!!! Bob & Ginny Guy More
by bubbas mom
May 10, 2012
They took care of the basic service (first oil change on new vehicle) immediately and performed my other requirement (installed a hood deflector) just as efficiently. Unfortunately, Kia does not make a bra new vehicle) immediately and performed my other requirement (installed a hood deflector) just as efficiently. Unfortunately, Kia does not make a bra for my vehicle. More
by martbard
Employees Worked With
Young woman at customer service dept.
April 28, 2012
My tire light on the dash lite up and I was concerned so I stopped in and they assured me because of the temperature changes (weather) the lite suddenly came on and they fixed it and said I would not have a I stopped in and they assured me because of the temperature changes (weather) the lite suddenly came on and they fixed it and said I would not have any more problems. I also had problems with my bluetooth working with my phone. It happened twice and both times they fixed it for me. Your Associates in the Service Department are friendly and go above and beyond what most auto dealers offer. More
by Adwilda35
Employees Worked With
Service Department
January 24, 2012
We have dealt with Erica in the Service Dept. for several years. This is our 3rd Kia and we love it. Even though our original sales experience was horrible (3 months ago) the Service Dept. has helped with years. This is our 3rd Kia and we love it. Even though our original sales experience was horrible (3 months ago) the Service Dept. has helped with many questions. More
by rschack
Employees Worked With
Erica Tankersley
