Kia of Leesburg - Service Center

We were scheduled for an oil change. Upon arrival we sat in our car 5 minutes before anyone approached us. The it was just an elderly man who opened the door to an office area and say “O Upon arrival we sat in our car 5 minutes before anyone approached us. The it was just an elderly man who opened the door to an office area and say “Oil change appointment “. You could see no one was in the office. Finally after a few more minutes we were finally talking to a service rep. While waiting in the waiting area we did get the video of them working on our car. That was nice! We saw our car outside, finished. It was in line with several other cars. We waited 45 minutes to get our car after the work was completed. We tried to get someone’s attention but we’re ignored by numerous people. Some of these elderly gentleman were just walking around without any sign of a job function. Still no one asked if they could help us. We were not the only frustrated customers. If not for the free oil changes that comes with my new car, I doubt I will ever return. More

It’s always a pleasure to do business here. Everyone is helpful and the service is great. Everyone is helpful and the service is great. More

Easy to work with, pretty straight forward. But very disappointed that I couldn't transfer my previous service contract to my new car because of changed ownership of Kia dealership. Extremely b But very disappointed that I couldn't transfer my previous service contract to my new car because of changed ownership of Kia dealership. Extremely bad customer service!!! More

Courteous and on time! Kept me informed of progress and other issues that needed to be taken care of with my car Kept me informed of progress and other issues that needed to be taken care of with my car More

I had to wait a while (15 min) before I was approached even with an appointment for service. I thought oil change prices were high and I wanted to buy tires, but price was much higher than other local st even with an appointment for service. I thought oil change prices were high and I wanted to buy tires, but price was much higher than other local stores. More

Every time I’m at this dealership it’s a breeze to get in and get answers. Love it! and get answers. Love it! More

Leesburg Kia is continuing the same comprehensive maintenance that its predecessor accomplished. Same top people providing the same award winning service. maintenance that its predecessor accomplished. Same top people providing the same award winning service. More

Staff is always nice and friendly. I’m always pleased with services I get there. I’m always pleased with services I get there. More

Very professional and efficient. The client seating area is comfortable and the whole place is clean. The client seating area is comfortable and the whole place is clean. More

They were fast, knowledgeable, and very clean. And they did a great job on the FREE car wash. And they did a great job on the FREE car wash. More