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Kia of Lincolnwood

Linconlwood, IL

2.4
95 Reviews

6750 Lincoln Ave

Linconlwood, IL

60712

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Showing 95 reviews

May 23, 2025

The service department is disorganized and run down. The texting system works well with good explanations of these services needed and ability to approve I was dropped off at the train, but on the o More

by luba59
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not sure
May 19, 2025

Great service, friendly staff, prompt work, easygoing staff, happy environment, consistent communication, and lovely atmosphere. More

by Sunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiano
May 19, 2025

Valeriy Ianev was a very helpful salesman. He was knowledgeable about the car’s many features and helped negotiate a fair price. More

by ajc0622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeriy Ianev
May 04, 2025

I took my car to Kia of Lincolnwood because it occasionally would not start. They did nothing for about a week (April 24-29), not even return my numerous calls. When they did, they claimed that m More

by 62_bleaker.oculars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dahood
May 04, 2025

Very easy to deal with customer service great service awesome I would definitely recommend This dealership to my friends and family More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Endeavor
May 04, 2025

If I could give Kia of Lincolnwood negative stars, I would but, sadly, that isn’t an option. This was the worst customer service I’ve experienced by far. They had my car for 2+ months and gave me every More

by lp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan, District Manager
April 28, 2025

My car was towed to Kia of Lincolnwood January 22, 2025. Due to an engine problem, Once my car was towed, Ryan stated they’ll start the paperwork, Figure things out and keep me updated. After week one, Rya More

by Ciara Toliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan, Moe, The general and manager
April 17, 2025

This has been a mixed experience. My '20 Soul was having issues in March of 2024. The car felt as though it were losing power in turns at intersections. It would actually stall (auto More

by bluesguerrilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kochman, Frances (service department manager)
April 09, 2025

I made an appointment to have a recall part put my car. I waited about 30 minutes for the guy Ryan Kochman to come and tell me the part was not in stock and that I would have to comeback in two weeks said More

by Mick7332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kochman
March 31, 2025

There is absolutely no communication! You call no one answers. You show up everyone is gone and who is left behind is sweet as pie but she had no answers either and was even embarrassed a More

by cary_gro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MM
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