Kia of Lincolnwood

Masked my problem, didn't fix it ! Can't depend on my vehicle, replaced defective engine with another defective engine , Can't depend on my vehicle, replaced defective engine with another defective engine , More

Experience is not too good, i've been waiting for the staff to call me if my car is ready and no one did, I just call the office to know. The store is almost close when I got there.. I don't know what ti staff to call me if my car is ready and no one did, I just call the office to know. The store is almost close when I got there.. I don't know what time they finish with the service coz if I knew earlier I should have picked up my car early. More

The rep helping me was great. Got in and out quickly, explained everything . Very nice guy. Got in and out quickly, explained everything . Very nice guy. More

Excellent dealership Great service very clean environment always looking out for costumer making sure of satisfaction environment always looking out for costumer making sure of satisfaction More

Fast service. But, the only thing is he said me car is ready, brought me to the cashier then ran off. What he didn't do was tell me everything that was done. Did But, the only thing is he said me car is ready, brought me to the cashier then ran off. What he didn't do was tell me everything that was done. Did they change the air filter, check tire pressure or anything else? Who knows? More

Service rep was really helpful. Showed up after appointment was confirmed over text to find out it hadn’t been entered into system. They were very accommodating and got us in right Showed up after appointment was confirmed over text to find out it hadn’t been entered into system. They were very accommodating and got us in right away. Very pleasant to work with and explained everything clearly. Even went out of their way to explain in more detail the exact maintenance plan we had purchased. Said it would take between 1.5-2 hrs at the time of booking, but ended up taking only 45min to complete everything. More

Great customer service. We were warmly greeted and all the employees were very helpful including the manager. Service was finished in a reasonable time. We were warmly greeted and all the employees were very helpful including the manager. Service was finished in a reasonable time. More

In for oil change $2418. 00 in up selling. Including tires 38000 miles warranty 80000 00 in up selling. Including tires 38000 miles warranty 80000 More

The Service department failed on multiple instances with handling the recall work for my car. handling the recall work for my car. More

This place is a SCAM. I went in to get a software update and recall fixes, so asked if they could change my oil and check fluids while there. They quoted me $950 for an o I went in to get a software update and recall fixes, so asked if they could change my oil and check fluids while there. They quoted me $950 for an oil change and fluid replacements, which I knew was completely inflated. I went to the local Jiffy Lube - $150 for oil change and all the fluids I needed. They said that the fluids Kia recommended weren't even needed. Total scam. Also, they are so rude and unprofessional and the waiting room is a dump. Do NOT waste your time or money. More