Kia of Lynchburg

Purchasing a car This is the 4th time we have purchased a vehicle from Kia in Lynchburg. Number #1 - Kia's are dependable cars; and 2) the customer service at the dea This is the 4th time we have purchased a vehicle from Kia in Lynchburg. Number #1 - Kia's are dependable cars; and 2) the customer service at the dealership is awesome! More

Oil change They took my car less 10 min. Told me about the wailing room and a place for child to play there was some snacks and something to drink if needed some They took my car less 10 min. Told me about the wailing room and a place for child to play there was some snacks and something to drink if needed something plus a tv More

Great service as always!! Always have received above board service and have never experienced anything less. There really isn't more that I can add to the always great service. Always have received above board service and have never experienced anything less. There really isn't more that I can add to the always great service. More

Very good - they had to order part They are reliable, professional, know what they are doing, and very accommodating. One reason why I use them would recommend them to others. I have c They are reliable, professional, know what they are doing, and very accommodating. One reason why I use them would recommend them to others. I have concerns at all about their service department. About two to three years ago I had a very unpleasant time with some in the sales department. Now they have back a very competent manager or head of the store. They do not get any better than Mr. Tucker. He went from Kia, where I bought two Kias to Berg. Toyota but now he is back at kia. Mr. Tucker cares about his clients and is very knowledgable and wants to help. He is thoughtgul and understanding. More

excellent! Thorough, thoughtful, and quick...thank you...I was impressed with the service and the welcoming I received from everyone I have met at Lynchburg Kia. Thorough, thoughtful, and quick...thank you...I was impressed with the service and the welcoming I received from everyone I have met at Lynchburg Kia...I love my Soul! More

Purchased my leased soul Service excellent. Always willing to work me in when unscheduled problems come up. They treat you as family. Ver personable. My visit initially fo Service excellent. Always willing to work me in when unscheduled problems come up. They treat you as family. Ver personable. My visit initially for service but ended up purchasing due to lease completed. More

Awesome customer service Reasonably pricing. Great customer service. They helped me out by letting me bring the car in ahead of time, and dropping off until they could get to Reasonably pricing. Great customer service. They helped me out by letting me bring the car in ahead of time, and dropping off until they could get to it. They kept me informed on my vehicle, as many times as i calles they were always the same with me. Very nice, special shout out to Christy-service manager and Joe as well awesome people :) More

analyze dashboard warning light and perform service I was very pleased with the service I received in the service department. Christi Herald told me how long the job would take, provided regular update I was very pleased with the service I received in the service department. Christi Herald told me how long the job would take, provided regular updates as I waited, and reviewed the work that was done when I checked out. The waiting area was clean, comfortable and well stocked with snacks and drinks. More

Couldn’t get my car in park I took my car to Kia on Friday was told by a service tech I wasn’t putting enough pressure on brake. Then Saturday wouldn’t go in park again took it b I took my car to Kia on Friday was told by a service tech I wasn’t putting enough pressure on brake. Then Saturday wouldn’t go in park again took it back to Kia service department closed. One of the salesman Dennis even tried he had a hard time for it to go in park. So Monday am called Kia I felt like I was getting the run around. Kristy and Joe was very nice but that didn’t fix my car. When I took it to Kia Monday afternoon was told shift lever not under warranty was told first it was because of extending warranty. Then was told not told them to order the part for me. Joe and one of the servicemen came out to my car. The serviceman pull the cover off so at least it will go into park. Service department in the past has been awesome I just felt like the serviceman Friday didn’t believe what I was telling him. I even video a man trying to put it in park. Christy and Joe awesome employees plus for Kia More