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Kia of Murfreesboro

Murfreesboro, TN

4.5
138 Reviews

2505 S Church St

Murfreesboro, TN

37128

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138 Reviews of Kia of Murfreesboro

June 30, 2021

Bought a Kia K5 in Murfreesboro TN. I couldn't believe that you buy a new car you don't even get a free oil change. More

by mfrazier2196
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
June 04, 2021

The best automobile buying experience I have ever had, Without exception!! Everyone I came into contact with was friendly and helpful. Allow me to share just a few of the appropriate adjectives which des More

by kurtntime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Potts, Corey Phillips, Mike Hamby, Mike Phillips and literally, the individual who made my new vehicle purchase possible, the business owner, Mr Martin Herr
May 26, 2021

Too bad 1 is the lowest! My wife worked a deal on a vehicle, had a quote, got her loan together, went with a check to pick up the vehicle and all of a sudden they didn't know where the numbers came fro More

by Jeffstern
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager on duty May 26, 2021
May 27, 2021 -

Kia of Murfreesboro responded

Jeff, thank you for taking the time to review our dealership. We apologize for the inconvenience and miscommunication you felt your wife experienced during her recent visit. When the quote was sent to our dealership from our website, the milage on your trade-in was accidentally typed as 8,200 instead of 82,000 miles. When our staff verified the milage, we had to adjust the trade-in value to reflect the accurate information. We'd love to discuss this with you further in order to clear up any additional confusion. If you are open to discussing, please contact our President, Martin Herr, at (615) 203-3959. We appreciate your business and hope we can turn this around for you!

May 27, 2021 -

Jeffstern responded

Sorry, care to try again? The quote sheet clearly states the mileage of our trade-in as 82,000.

May 18, 2021

The advertise one price on their website and then charge you for “upgrades” that they’ve already perform to the cars they have in stock, the sales department will tell you whatever they need to in order to More

by 2021KiaRio
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donald, Marlon, Mike the Sales Manager
May 12, 2021

Another great buying experience at Kia of Murfreesboro! Marlon Anderson is absolutely amazing, and the owner (Martin) Is awesome! They went above and beyond to make our experience fantastic, just like they More

by bgoss911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Anderson, Martin Herr
February 23, 2021

From first greeting to finalizing paperwork all was a great experience. No pressure sales = satisfied customer. Glad to do business with this establishment. Based on my personal experience I highly recom More

by Danny W.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Phillips, Greg Fonder
January 10, 2021

My product specialist, was friendly, knowledgeable, and efficient. Granted I had done my homework and was prepared as was he. Two hours total to test drive, settle the price (I already knew their asking More

by VistanTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon, finance guy don’t recall name it was that quick.
December 27, 2020

Hello...I would like to recognize Donald Sprouse in helping me get into my new Kia. He was very nice and seem to love to help people. He even stayed late to make sure everything got done until I drov More

by Yolanda Nisbett
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Donald Sprouse and Chance
November 30, 2020

Very nice people and I like the way they are handling social distancing. I felt comfortable. The sales personal were not pushy and allowed us to decide what we wanted. More

by kelcysgranny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Sprouse, Mike Phillips
November 22, 2020

Had a great experience with Kia of Murfreesboro. Would definitely recommend them to family and friends. Our sales rep was the best. Toke his time with us and made sure we were good with our purchase. More

by amyjolef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Woods
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