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Kia of North Austin

Austin, TX

4.8
2,270 Reviews
At Kia of North Austin, we don’t just sell cars—we change the way people experience buying one. Why choose us? Because we believe the car business should be transparent, stress-free, and built around you. Here’s how we deliver on that promise: *Full transparency, start to finish. Whether you shop in-store or online through our Express Store, you’ll see upfront pricing, get an instant offer on your trade, review finance and lease options, and even purchase your vehicle 100% online if that’s your style. *Comfortable, modern facility. Our newly renovated dealership was designed with you in mind—complimentary Wi-Fi, workspaces, snacks, coffee, water, and even free Lyft rides within 15 miles. *Unmatched selection. As part of Lithia Motors, the largest new vehicle retailer in the world, we can connect you to thousands of pre-owned vehicles alongside our full lineup of new Kias. That means more options and better choices for every customer. When you’re shopping for your next vehicle, don’t settle for “the way it’s always been.” Experience the difference at Kia of North Austin—where shopping for your next vehicle is easier, simpler and built around you.
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13175 N US Highway 183

Austin, TX

78750

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Showing 2,270 reviews

September 15, 2021

They quickly diagnosed the problem when I dropped in without an appointment, ordered the part and installed in about an hour the next morning. The also washed and vacuumed my car before returning it. More

by CHARLES.MITCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 15, 2021

Best service ever they took me on time and was very friendly . I couldn’t ask for better service More

by almondeyes53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

Sep 21, 2021 -

almondeyes53 responded

You are so welcome

September 14, 2021

Excellent customer service...I will recommend Kia to everyone...The waiting room is so nice and you can watch through the window to see the service people servicing your vehicle. More

by DK0223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel made the service joyable, Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 14, 2021

The new dealership owner has implemented some changes which leave a lot to be desired. Calling a national number to get redirected to my local dealer is frustrating and a waste of my time! More

by Austinite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Manny. He was helpful and considerate of my needs.
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 14, 2021

Keep domingo The dame Great work Kinder anda profesional Iwill be The Nextel time. Thanks More

by Manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 13, 2021

Were unable to troubleshoot my inability to connect to Apple CarPlay. They talked me out of an oil change. Did fix my trunk button. More

by AUSTINREDKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg, Wills Philyaw
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 13, 2021

Excellent service, very professional and courteous. Lke the ride service provided for customers needing it. More

by AMAGADI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 12, 2021

Jamie was really on top of things describing every aspect of the car and helping us find the car that suits better for us and our budget. More

by Isaacvadillo25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg, Ben Klein, Jamie Griles
Sep 20, 2021 -

Kia of North Austin responded

Thank you so much for the kind words. Our team at Kia of North Austin is happy you're happy! We hope to see you again soon!

September 12, 2021

I went here because I have a Kia. Made an appt online. I went here because I have a Kia. Made an appt online. The oil change was a bit pricey. It took probably about 15 minutes for anyone to even tal More

by HolyMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember the guys name.
Sep 20, 2021 -

Kia of North Austin responded

Hello, Our. team at Kia of North Austin strives to provide an extraordinary experience for every customer, every time. It sounds like we missed the mark on your last visit. I'd love to speak with you at your convenience to learn more, figure out how our team can prevent this from happening again, and earn your business back. Thank you. John Sheeks, Fixed Operations Manager - johnsheeks@Lithia.com

September 11, 2021

I am very happy that I am back as a part of the Kia family, and I would like to thank everyone especially the Salman who was very kind and helpful, and also the wonderful Susan she was an excellent. m More

by Maher_khaleel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan, Michael Webb
Sep 11, 2021 -

Maher_khaleel responded

I am very happy that I am back as a part of the Kia family, and I would like to thank everyone especially the Salman who was very kind and helpful, and also the wonderful Susan she was an excellent. my love and appreciation to all great company and a wonderful stuff.

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