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Kia of North Austin

Austin, TX

4.8
2,294 Reviews
At Kia of North Austin, we don’t just sell cars—we change the way people experience buying one. Why choose us? Because we believe the car business should be transparent, stress-free, and built around you. Here’s how we deliver on that promise: *Full transparency, start to finish. Whether you shop in-store or online through our Express Store, you’ll see upfront pricing, get an instant offer on your trade, review finance and lease options, and even purchase your vehicle 100% online if that’s your style. *Comfortable, modern facility. Our newly renovated dealership was designed with you in mind—complimentary Wi-Fi, workspaces, snacks, coffee, water, and even free Lyft rides within 15 miles. *Unmatched selection. As part of Lithia Motors, the largest new vehicle retailer in the world, we can connect you to thousands of pre-owned vehicles alongside our full lineup of new Kias. That means more options and better choices for every customer. When you’re shopping for your next vehicle, don’t settle for “the way it’s always been.” Experience the difference at Kia of North Austin—where shopping for your next vehicle is easier, simpler and built around you.
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13175 N US Highway 183

Austin, TX

78750

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Showing 2,294 reviews

August 17, 2026

I took in my Kia Sorento in recently since I was noticing some issues with the transmission and alignment. Daniel was my advisor and was absolutely the best! Explained everything to me (as a girl that doesn’ More

by Gina P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Aug 18, 2026 -

Kia of North Austin responded

Gina, we're glad to hear Daniel was so helpful and informative at Kia of North Austin Service! It's wonderful that he kept you updated and ensured a smooth experience. Thank you for your recommendation! Safe travels in your Kia Sorento! See you next time.

August 14, 2026

A squirrel did significant damage to the wiring in my car. The KIA technician used a video to explain the needed repair and estimated cost. Job was completed in one day! I was very happy with the results More

by Luana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vardasha Wells
Aug 15, 2026 -

Luana responded

Be sure to note that if you pay by credit card there is an extra charge above the price for repair. I wasn't aware of that when I went to pay the bill

Aug 17, 2026 -

Kia of North Austin responded

Hi Luana, I'm sorry to hear about the squirrel incident, but I'm glad our team explained everything clearly and got it fixed in a day! Thanks from all of us at Kia of North Austin!

August 11, 2026

This dealership has been nothing but dishonest. I bought high-end blue book Kia soul from them. It was a certified preowned car. They just put lipstick on a pig. The tail lights went out. The tires More

by stevieaspen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Niza Reyes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Kia of North Austin responded

Thank you for your business and for sharing your feedback, Stevie. We want every customer to feel confident in the vehicles and care we provide, and I would like the opportunity to personally review your experience and better understand the concerns you raised. Please contact me directly at behnamshahvandi@lithia.com. Respectfully, Behnam Shahvandi General Sales Manager

August 06, 2026

Excellent dealership. Everyone is very professional. I definitely recommend them for any type of vehicle you're looking for. More

by otis_key
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Feroze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

Kia of North Austin responded

Thank you for the feedback! We're pleased to hear that our team at Kia of North Austin made your experience a great one. We truly appreciate your recommendation! See you next time.

July 30, 2026

Our new vehicle had to be returned to the dealership for an air conditioning repair. Although this should not happen with a brand new vehicle, the Service Department quickly diagnosed the problem and repair More

by Steve C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Chinchilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Santoscoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene in the Service Department was our primary contact but everyone who helped us was great.
Jul 30, 2026 -

Kia of North Austin responded

Hi Steve, we're glad our service team was able to diagnose the issue quickly and complete the repair the same day. It's great to hear Luis, Chris, and the rest of our team provided the courteous, professional customer service that earned your trust. Thank you for choosing Kia of North Austin, and we're here for any future needs.

July 28, 2026

Great service! Daniel, my service advisor was great at communicating. My car was in and out of the shop in a timely manner. Would highly recommend this location! More

by Jennifer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Jul 29, 2026 -

Kia of North Austin responded

Jennifer, thank you for taking the time to share your five-star experience here at Kia of North Austin! We're glad to hear that Daniel provided you with excellent communication and efficient service during your recent visit. We truly appreciate your recommendation and look forward to assisting you again in the future!

July 27, 2026

My service representative, Deja (name might be wrong) was the best! She was professional, kind, and extremely communicative. She notified me about what was going on and got me out of there in a timely manner More

by Johns4family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deja
Jul 28, 2026 -

Kia of North Austin responded

We’re glad to hear your service visit here at Kia of North Austin was handled with professionalism, kindness, and clear communication. We’ll be sure to share your kind words with Deja, and we appreciate you taking the time to recognize her efforts. Thank you for choosing us, and we look forward to assisting you again.

July 15, 2026

Excellent service on my vehicle! I really like that they send you a video showing everything under the car! Also…under the hood!!! 👍 More

by Pamela
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meriah Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Feroze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Santoscoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Behnam Shahvandi
Jul 15, 2026 -

Kia of North Austin responded

Hi Pamela, we're so glad you appreciated the transparency with the video at Kia of North Austin! It's great to hear our service team took such good care of you and your vehicle. See you next time!

July 02, 2026

Loved the service! !! Everyone was very sweet and tried to make the best deal. Niza is amazing responsive and very informative! Definitely recommend! More

by Milana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niza Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Santoscoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Behnam Shahvandi
Jul 02, 2026 -

Kia of North Austin responded

Milana, thank you for sharing your love for our team! We are so glad you are a fan of Niza and the rest of our team. We hope to see you again at Kia of North Austin! Safe travels!

June 30, 2026

Good service. Gave me a loaner for long warranty maintenance. Fixed it even when it wasn’t their problem More

by jadajizelle Rodriguez
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Petermann
Jul 01, 2026 -

Kia of North Austin responded

Thank you for sharing your feedback with Kia of North Austin! We're happy to hear everything was taken care of and you're pleased with our service. Safe travels!

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