Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia of North Austin
Austin, TX
2,270 Reviews
At Kia of North Austin, we don’t just sell cars—we change the way people experience buying one.
Why choose us?
Because we believe the car business should be transparent, stress-free, and built around you.
Here’s how we deliver on that promise:
*Full transparency, start to finish. Whether you shop in-store or online through our Express Store, you’ll see upfront pricing, get an instant offer on your trade, review finance and lease options, and even purchase your vehicle 100% online if that’s your style.
*Comfortable, modern facility. Our newly renovated dealership was designed with you in mind—complimentary Wi-Fi, workspaces, snacks, coffee, water, and even free Lyft rides within 15 miles.
*Unmatched selection. As part of Lithia Motors, the largest new vehicle retailer in the world, we can connect you to thousands of pre-owned vehicles alongside our full lineup of new Kias. That means more options and better choices for every customer.
When you’re shopping for your next vehicle, don’t settle for “the way it’s always been.” Experience the difference at Kia of North Austin—where shopping for your next vehicle is easier, simpler and built around you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,270 reviews
September 10, 2021
Service rep was very helpful. Oil change finished quickly. Reminded me of recalled parts that needed to be replaced. Suggested replacing filters. Next time yes. quickly. Reminded me of recalled parts that needed to be replaced. Suggested replacing filters. Next time yes. More
by B. Sweat
Verified CustomerEmployees Worked With
Eugene Penberg
September 10, 2021
The best dealership for customer service. Very friendly and helpful staff, specifically in service department. Kept me updated while I waited for my car. Comfortable waiting area. and helpful staff, specifically in service department. Kept me updated while I waited for my car. Comfortable waiting area. More
by WENDYG1118
Employees Worked With
Eugene Penberg
September 10, 2021
They always try to give their customers good service. Also they want to keep smiling. There is good place to wait and good coffees, drinks and snacks. Also they want to keep smiling. There is good place to wait and good coffees, drinks and snacks. More
by Jaeboohan
Employees Worked With
Arturo Silva and Shawn, Eugene Penberg
September 10, 2021
Great customer service from our sales associate Wills. He listened to want we wanted and made the process super easy and enjoyable. He also followed up with us the very next day to schedule the service He listened to want we wanted and made the process super easy and enjoyable. He also followed up with us the very next day to schedule the service we had requested. More
by Robbierobinson718
Employees Worked With
Wills Philyaw
September 10, 2021
Ben Klein and his team are amazing! Always super efficient and friendly! We have bought our last 7 cars from Ben and refer everyone we know to him! efficient and friendly! We have bought our last 7 cars from Ben and refer everyone we know to him! More
by nancy.hurd
Employees Worked With
Ben Klein, Eugene Penberg
September 09, 2021
I recently bought a kia sportage and wanted to give a big thanks to Josh in finance,Richard Williams in sales and my go to girl Destinie Smith. They were awesome and I am so proud of my new suv. big thanks to Josh in finance,Richard Williams in sales and my go to girl Destinie Smith. They were awesome and I am so proud of my new suv. More
by Iswright1972
Employees Worked With
Richard Williams
September 09, 2021
This place is the best, John and his team really car about their customers and treat them like friends and family. Will not go to anyone else. about their customers and treat them like friends and family. Will not go to anyone else. More
by G.PENBERG
Employees Worked With
Eugene Penberg, Ben Klein
September 09, 2021
The staff is always helpful and courteous. My only concern is a lack of progress reports if I am waiting at the dealership. If my vehicle is being moved out of sight or out for more than a few minute concern is a lack of progress reports if I am waiting at the dealership. If my vehicle is being moved out of sight or out for more than a few minutes, I would like to be advised. More
by GGOURAUD
Employees Worked With
Eugene Penberg
September 08, 2021
I love visiting KIA of North Austin. Everyone is polite and very helpful. The waiting area is very comfortable with coffee and Wi-Fi. The service center always gets me in and out quickly and gives me a com and very helpful. The waiting area is very comfortable with coffee and Wi-Fi. The service center always gets me in and out quickly and gives me a complementary car wash with every visit. Manny is my favorite service manager. He always takes care to walk me through how long my service will take and let me know when I am finished. He always inspect my car to make sure it is in top condition and clean. Thank you KIA of N. Austin for always exceeding my expectations. More
by TAUNEEW
Employees Worked With
Manny - Service Department , Eugene Penberg, Jamie Griles
