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Kia of North Austin

Austin, TX

4.8
2,118 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,118 reviews

October 28, 2018

Marcos was great I enjoyed the time their Marcos was very informative and easy to work with. He seemed very eager to help. Everyone worked hard to get me into a car. More

by asaenz1119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bedolla, Marcos Nequiz
Dec 12, 2018 -

Kia of North Austin responded

asaenz1119, we strive to provide the most streamlined shopping experience. We are happy to hear your visit lived up to that standard!

October 27, 2018

Great Service! We came in to buy a used Jeep Wrangler and Jason very knowledgeable about the car. Southwest Kia gave a us a great price and Jason helped the whole pr More

by Gipper99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley
Dec 12, 2018 -

Kia of North Austin responded

Gipper99, we are happy to hear you had a smooth experience! Thank you for the kind words!

October 25, 2018

Great customer service We had a great experience with Jason. He was extremely patient with us and our 2 year old that was car shopping and made sure everything was processed More

by Angelicads
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley
Dec 11, 2018 -

Kia of North Austin responded

Angelicads, we strive to offer excellent service to all of our guest...even the little ones! Thank you for your kind words!

October 24, 2018

Great Service! I walked in to test drive a Kia Soul and walked out with the exact color and style that I wanted. Jason Wimberley was awesome! He listened to what I More

by darby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Idais, Jason Wimberley
Dec 11, 2018 -

Kia of North Austin responded

Darby, buying a car can be a tedious process but it is our goal to make it as streamlined and enjoyable as possible. We are happy to hear that your experience lived up to that standard. Thank you for your kind words!

October 23, 2018

Nice location. Nice staff. Our family ended up buying two cars at once. One a Niro for a family car, and a solid used Forte for our 16 year old. The sales experience was pleasan More

by NewKiaFamily
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez
Dec 11, 2018 -

Kia of North Austin responded

NewKiaFamily, thank you for the kind words! We strive to provide a high level of customer care and are excited to add you the list of guests happily served!

October 23, 2018

Totally Modern Dealer My wife had her eyes on a good used Soul with a light color and affordable price that we saw on the webpage. I tapped the picture of this car, Jaso More

by Norm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley, Alex Bedolla
Dec 11, 2018 -

Kia of North Austin responded

Norm, there is nothing 'norm'al about our dealership! We are happy you were able to experience our customer service experience! Thank you for the kind words!

October 22, 2018

Great job Was very helpful answer all the questions asked and got me out at a decent time. Found the car I was looking for and very funny More

by 3ddcDr10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley
Dec 11, 2018 -

Kia of North Austin responded

3ddcDr10, thank you for your kind words! not many people know this but along with excellent service, we provide the occasional stand up for our guests.

October 21, 2018

Raised price and would not honor previous online price Set appointment to look at a car and by the time we got there to look at it, the price went up $500. They were not willing to sell at the original p More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremiah
Dec 11, 2018 -

Kia of North Austin responded

Sean, we strive to provide a high level of customer service. We are sorry to hear that we did not achieve that during your car buying experience.

October 19, 2018

Ask for Jason . Great guy, he got us into the car we really wanted. I’m giving him all high marks. Aces High. Thank you so much! More

by Aces High
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wimberley
Dec 11, 2018 -

Kia of North Austin responded

Aces, thank you for the high praise!

October 18, 2018

Service after the sale - excellent! My Kia is only two years old and every time I went in for unusual problems like a critter eating my hoses or cleaning out rats nest causing a noise in More

by Marlene t.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlain,service advisor,Amber Schneider, sales, Todd in finance - Anderson mill center.
Dec 11, 2018 -

Kia of North Austin responded

Marlene, this is why we are here! It is our goal to provide excellence in service whether it be an oil change or rat nest removal! Thank you for your kind words, we really appreciate them!

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