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Kia of North Austin

Austin, TX

4.8
2,150 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,150 reviews

January 08, 2019

Very communicative! We are deaf customers using the sign language. Colby had a good idea to speak us through his phone by speech to text. I was comfortable communicating More

by BriPet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Edgmon, Sahil Kumar
Jan 08, 2019 -

Kia of North Austin responded

BriPet, that is what we are all about! It is our pleasure to treat every guest as family and that entails doing whatever it takes to offer them the best customer service possible! Thank you for your business!

January 08, 2019

Awesome experience with Sahil Kumar I came to trade my vehicle and Kumar assisted me all the way. Showed me a new Optima, explained everything about the vehicle. I was treated great and More

by Kanti6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jan 08, 2019 -

Kia of North Austin responded

Kanti6, we are happy to hear you had a great experience! Thank you for your business!

January 07, 2019

Oh that RED Stinger I have bought 4 cars through this dealership and love my Kia Optima. While I was waiting for my Optima to be serviced, Colby took me for a test drive More

by RED021164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Edgmon
Jan 08, 2019 -

Kia of North Austin responded

We are so happy to hear you had a great experience at our dealership. The car-buying experience has gotten a bad wrap for so long and we are doing our part to change that. Car buying should be easy and accessible for all! p.s The Stinger is a beast!!

January 07, 2019

Great experience Took my 2018 Stinger 4-cylinder for service and wanted to see what kind of deal I could get to bump up to a Stinger GT. Colby helped me out. Never fel More

by tom1
Recommend Dealer
Yes
Employees Worked With
Derek Martinez, Colby Edgmon
Jan 08, 2019 -

Kia of North Austin responded

Tom1, we are so happy to hear that your experience lived up to our high standards on customer service. The Stingers are beautiful vehicles. The GT is an absolute beast!

January 07, 2019

Best Salesman Ever! I went in to look at a car for my son and I walked out buying one for myself lol. It was a pleasant experience. The salesman was great to work with. H More

by MMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jan 08, 2019 -

Kia of North Austin responded

MMP, sometimes you have to take care of yourself first 😂! Congrats on the new vehicle!

January 04, 2019

Great customer service . The sales person treated me well and worked great on my needs. Nice dealership and would recommend others to buy a Kia from here. More

by Mike m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
Jan 08, 2019 -

Kia of North Austin responded

Mike, thank you for your kind words. We are happy to hear you had a great car buying experience. Congratulations on the new car!

January 02, 2019

Customer Service In the market for a new car, Southwest KIA is #1, and have the 2 Best Salesmen, Alex,& Wills, the go to Professionals. Outstanding service! More

by Carguys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Alex Bedolla
Jan 03, 2019 -

Kia of North Austin responded

Thank you for the kind comments! We appreciate that #1 ranking!

January 02, 2019

Best experience for getting my first car Everyone was respectful and understanding from the moment I walked in. Instead of pushing me to get the highest end vehicle possible, they narrowed do More

by Fedoraman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar, Wills Philyaw
Jan 02, 2019 -

Kia of North Austin responded

Fedoraman, your car-buying experience is our standard. Car buying should be personalized and stress-free. Thank you for your kind words, we are happy to hear we found the right vehicle for your needs!

December 31, 2018

Best Experience! Wills made the buying experience fun and easy. This process was quite possibly the best car buying experience we have had. Will definitely recommend More

by pac1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Jan 02, 2019 -

Kia of North Austin responded

Thank you for kicking off the new year with us and congratulations on the new car!

December 27, 2018

Wills and the Kia team were amazing! Very pleasurable experience overall! Amazing customer service, friendly team, and beautiful location. I would definitely recommend Kia, especially Wil More

by Dianatorres428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby and Cody , Wills Philyaw, Alex Bedolla
Dec 27, 2018 -

Kia of North Austin responded

Diana, We set high standards for ourselves in all areas of customer service. Reviews like yours are evidence that we are providing the best car-buying experience possible.

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