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Kia of North Austin

Austin, TX

4.8
2,286 Reviews
At Kia of North Austin, we don’t just sell cars—we change the way people experience buying one. Why choose us? Because we believe the car business should be transparent, stress-free, and built around you. Here’s how we deliver on that promise: *Full transparency, start to finish. Whether you shop in-store or online through our Express Store, you’ll see upfront pricing, get an instant offer on your trade, review finance and lease options, and even purchase your vehicle 100% online if that’s your style. *Comfortable, modern facility. Our newly renovated dealership was designed with you in mind—complimentary Wi-Fi, workspaces, snacks, coffee, water, and even free Lyft rides within 15 miles. *Unmatched selection. As part of Lithia Motors, the largest new vehicle retailer in the world, we can connect you to thousands of pre-owned vehicles alongside our full lineup of new Kias. That means more options and better choices for every customer. When you’re shopping for your next vehicle, don’t settle for “the way it’s always been.” Experience the difference at Kia of North Austin—where shopping for your next vehicle is easier, simpler and built around you.
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13175 N US Highway 183

Austin, TX

78750

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Showing 2,286 reviews

February 19, 2013

Don't ever go to this dealer TOTAL DISASTER. CALL I WILL TELL YOU ALL. CHARLIE 8327316752. Does not care. Will sell car after you paid deposit More

by Charliehindspb
Customer Service
Recommend Dealer
No
Employees Worked With
Susan
Feb 19, 2013 -

Kia of North Austin responded

Charlie, I'm very sorry to hear about your recent experience at Captiol Kia. We want all of our customers to walk away satisfied and looking forward to their next visit, thus it saddens me to hear that this was not the case. However, I would like to further address this issue in detail if possible. If you could please contact me at your convenience, we can begin working towards rebuilding a trusting relationship. I apologize for your negative experience, and I look forward to hearing from you. Regards, Ali Khan a.khan@capitolkia.net

February 18, 2013

Showed up after doing lots of research so we knew what we were looking for. Jon Hulsey greeted us and began the 3-4 hour process of test driving, showing us features and different vehicles. He keeps it rea More

by bjpete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hulsey, Hamid Shah, Marcelo (?) finance dude
Feb 19, 2013 -

Kia of North Austin responded

Thank you for writing about your visit with us and congratulations on your new Kia! We hope that we have earned your repeat business by helping you with your decision and working hard to get you the best price possible. Jon and Marcelo are an excellent asset to Capitol Kia and it is encouraging to hear that they impressed you by delivering our trademark knowledge and pressure-free service. Thank you for your recommendations and enjoy your new car! Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Ali Khan a.khan@capitolkia.net

February 12, 2013

I just purchased a 2014 Kia Sorento this evening. This will be my 4th vehicle that I have purchased from this dealership. They give outstanding customer service and treat you as if you were their only cu More

by bestrealtorintexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Thompson
Feb 12, 2013 -

Kia of North Austin responded

Thank you for taking the time to write such a great 5-star review. Jason is phenomenal in his respective roles, and we'll be sure to pass on your kind words. We're absolutely thrilled to hear you felt comfortable, not pressured, into finding the right car for you and your lifestyle. We're even more thrilled knowing you will recommend our services to others. Make sure to "like" us on Facebook and follow us on Twitter so that you can keep on top of our deals and service specials. Sincerely, Ali Khan a.khan@capitolkia.net

February 12, 2013

My girlfriend fell in love with the 2012 Kia Optima Hybrid & convinced me to head to Capitol Kia for a test drive. Jason Thompson and the entire staff were friendly, helpful, and worked a great deal fo More

by codykday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason T, Vance, Marcelo
Feb 12, 2013 -

Kia of North Austin responded

Thank you so much for your recommendation! Our team wants to provide not only a great deal but also the best information possible so you can be assured you’re making the right decision when it comes to your automotive purchase. Jason is a very important member of our team and he will be happy to know he embodied our commitment to quality customer service. We sincerely hope you are enjoying your first Kia and I hope to see you back in the future. Also, you can follow our Facebook and Twitter pages to receive exclusive offers and specials. Sincerely, Ali Khan a.khan@capitolkia.net

February 08, 2013

We came to the dealer to purchase the 2012 Kia Optima Hybrid but loves the cars and sales staff so much we decided to buy to new cars instead. Great experience More

by Cvcole101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Vance, Marcelo, Amous
Feb 11, 2013 -

Kia of North Austin responded

Wow, thanks for this great review of Capitol Kia! We pride ourselves on providing the best service in the business and hearing that we have your trust really puts a smile on my face. We wish you all the best with your new cars and can't wait to see you on your next visit. Before that time, take a look at our Twitter and Facebook pages first, as frequent deals and specials are posted. Take care and have a great week! Sincerely, Ali Khan a.khan@capitolkia.net

February 07, 2013

They had to the car I wanted at a resonable price and worked with me to get the monthly payments I needed. Joe F was a great salesman, answering my questions and not pushy. Marecelo worked to get my apr More

by sah218
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ferona, Marcelo Rosales, Claire
Feb 07, 2013 -

Kia of North Austin responded

Congratulations on your new purchase! I'm happy to hear that Joe, Marcelo and the rest of our staff were able to impress you. Thank you for taking the time to write about your experience and recommending our dealership. We hope to work with you again soon. Find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Ali Khan a.khan@capitolkia.net

February 01, 2013

I was very upset with my pt cruiser,so I was told to check out KIA.I am a hard working single mom that needs a reliable car.I went into your location and met with Therion,he was great and did not give u More

by tammydee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Therion Mitchell,Marcelo Rosales
Feb 01, 2013 -

Kia of North Austin responded

Tammy, thank you for sharing your experience at Capitol Kia. It sounds like our team was able to help you find the perfect, reliable car that will last for years to come. I am thrilled to hear this! Therion always does his best to ensure that our customers feel confident with their purchases. I will pass along your kind words. Please check out our Facebook and Twitter pages for service specials, and have a wonderful weekend. Regards, Ali Khan a.khan@capitolkia.net

January 29, 2013

I would like to share my recent experience with Capitol Kia. We went into the dealership to look at a new car for my youngest daughter while she is attending college. We walked out of Capitol Kia within More

by kelihollowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Klein
Jan 29, 2013 -

Kia of North Austin responded

Keli, I am so happy that our team was able to help you and your daughter find the perfect car for college! We aim to not only provide excellent customer service, but also educate and help our guests make great choices! If you have any questions about your purchase, please contact the dealership right away. We look forward to see you on your next visit and encourage you to look at our Facebook and Twitter pages for great service deals. Regards, Ali Khan a.khan@capitolkia.net

January 28, 2013

Joe, Jason, and Marcelo made our buying experience amazing. They made us feel welcomed and gave us a great deal on a car. I was not looking to buy a car the day we visited but after talking with Joe a More

by jjhajovsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Thompson, Marcelo Rosales, Joe Ferona
Jan 28, 2013 -

Kia of North Austin responded

Our team prides itself on working together to create stress-free car buying processes for our customers. We thank you for this review and for being an outstanding customer! Please contact us with any questions that may come up down the road. Also, we encourage you to follow us on Facebook and Twitter so that you may find great deals from our service department. Thanks again, Ali Khan a.khan@capitolkia.net

January 27, 2013

Best ever sales and financing ease and friendliness. We were surprised when we found out our gas tank was not full, though. We Would shop there again. Hey the pie was great! More

by bjspiekermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcel Rosales, Vance Messick
Jan 28, 2013 -

Kia of North Austin responded

Congrats on your new vehicle! We are happy to be of service. Please contact the dealership if you have any questions or concerns and we would be happy to assist. Have a wonderful day and we look forward to your next visit. Sincerely, Ali Khan a.khan@capitolkia.net

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