Kia of North Austin

I was 2 years into a 3 year lease with 2 vehicles I was unhappy with and didn't want to wait another year to get into new cars. In this regard, I wondered if I could trade these vehicles in on two new vehi unhappy with and didn't want to wait another year to get into new cars. In this regard, I wondered if I could trade these vehicles in on two new vehicles under a new lease agreement, and also save some money in the process. I was interested in the new 2012 Kia Soul and our local dealer, Capitol Kia, was advertising attractive 39 month lease agreements on new cars. One evening I decided to stop by the dealership and find out if they could help me with my dilemma. This is when I met Ed Kimball in sales, and began a smooth process that culminated in me leasing two new 2012 Kia Souls and for less money than I was currently spending on cars I was not happy with. Along the way, I was able to take the cars home for extended test drives, and as I tweaked my requirements, Ed worked with me to re-quote me my requirements, and check to make sure if they had what I wanted in stock. Once I had my mind made up, my wife and I came to the dealership to complete the paperwork and were honestly surprised at how smooth and efficient the process was. Our past experiences with other dealerships were not as pleasant, where in every case, there were differences in the actually pricing and/or terms versus what was quoted to us by our sales rep. Not in this case! Alex Bedolla was our finance manager and he was fast, efficient, and helpful with any and all questions we asked. Most importantly, the pricing and terms quoted by Ed Kimball, were exactly what Alex Bodella was working up for us. As my wife and I waited for the temporary tags to be printed, she leaned over and said, "this is the best car buying experience we have ever had." And, we have been buying cars for over 40 years! More

Upon entering the dealership we were greeted within seconds by Richard Keller and Therion "Bubba" Mitchell. They were very knowledgeable and could answer any questions we had concerning the Kia Forte. seconds by Richard Keller and Therion "Bubba" Mitchell. They were very knowledgeable and could answer any questions we had concerning the Kia Forte. My husband and I reseached several vehicles and narrowed it down between the Kia Forte and Ford Focus. After test driving both, we found the Kia Forte met all our expectations. Capitol Kia was very friendly and very easy to work with and after receiving a great deal, it was a no brainer to purchase this vehicle the same day. Their finance manager Alex Bedolla,was very thorough and explained every document prior to my husband and I signing them. The delivery process was also very efficient to include being introduced to their Service Advisor, Helen Sanchez. I highly recommend this dealership for their inventory, friendliness and for their no high pressure deals. Judy Smith More

Yes, I'm in a Kia..optima SX Turbo ... and I couldn't worbe having more fun. My 2007 BMW 550i just ran out of warranty and their service dept told me it needed over $4000 of work.. mostly on things that worbe having more fun. My 2007 BMW 550i just ran out of warranty and their service dept told me it needed over $4000 of work.. mostly on things that were "fixed" under warranty . Rather pissed off I headed around the corner to Kia to drive the new optima for grins. Amusingly had just read the review of the 2012 turbo while at bmw. :) I was greated by what loooked like a former lineman for the Vikings, "Big Wayne". He was the easiest going sales guy Ive met in my 14? car purchases so far. I hopped in one of the optimas and went on my usual test drive....183 to 360 to old spicewood. Anyone who knows the area knows its the funnest drive around. The Kia handled nearly the same as my 550.. just lighter and it was working. Went back partly amused and partly befuddled that I could like this car that much. Ive had several bmw's, lexus,infiniti's that didnt make me feel that happy/goofy. Wayne and I haggled over pricing... he got me the price that was at the edge of my mental buy price and we set a time for the following day. Later that day I brought m y5 yr old daughter to "OK" the car... and she decided I should forget red and get black "you will get more police in red , daddy". Kid is smart.... next I drove off in my car and have been drivin the heck outa it since. Go see "Big Wayne " over at Cap Kia......he's an all-star! PS... I have yet to find the Bill Dickinson guy from the ads... More

My experience was a dream come true. I am 66 years old and Capiitol Kia did something for me that I have never experienced before-allowing me to have car that was in ONLY MY NAME. When I first met my Sale and Capiitol Kia did something for me that I have never experienced before-allowing me to have car that was in ONLY MY NAME. When I first met my Sales Representative,Fabian, I felt a warm feeling. He was patient with me and my indecisiveness. His comment was "I want you to LOVE your car not just LIKE it. I selected the perfect car for me. Fabian walked me thru all the special features and I felt comfortable when I drove away in MY car. Your ratings are not high enough for the experience I had with Capitol Kia and Fabian and I want it to be known Fabian deserves 10 or more stars! Diane/Hutto ,TX More

Every person we were in contact with was helpful, considerate and friendly. Major was the best salesperson we have had experience with. Capitol Kia and Major have been helpful in every department and considerate and friendly. Major was the best salesperson we have had experience with. Capitol Kia and Major have been helpful in every department and in every way. We look forward to doing futher business with them and will recommend them to anyone looking for a car and good service. More

This dealership is ,BY FAR, THE most dishonest, scam artist dealership my husband and I have EVER come in contact with! I can’t even begin to tell you how I feel about this establishment. We went in loo artist dealership my husband and I have EVER come in contact with! I can’t even begin to tell you how I feel about this establishment. We went in looking for a car and before we could even look at a car they wanted all of our personal information. We then looked at some vehicles and didn’t see anything we liked. They got VERY frustrated and angry with us because we didn’t want to purchase a car from them. We asked for our personal information back because we felt VERY uncomfortable with the people that were helping us. I still can’t believe this occurred. I wouldn’t even send someone I didn’t like to buy a car from them. More

We were looking to purchase another vechicle and we heard about this location on the TV. We went to Austin and Robert came to assist us. We didn't even expect to be able to get a brand NEW car and I needed a about this location on the TV. We went to Austin and Robert came to assist us. We didn't even expect to be able to get a brand NEW car and I needed a van because of my disabilities. We were showed the Kia Sedona and then Jerry worked up our deal. Initially Ron had laid the ground work the day before we came. Ron was off the day we came, so Robert helped us. After Jerry did his magic then we were sent to Cody in finance. There he hepled us . This dealership is so AWESOME and the people are so friendly,helpful,knowledgeable and VERY GOOG at their jobs. They work VERY WELL with other. Such a GREAT bunch of people. This is our FIRST KIa and we are very IMPRESSED. We are loving it and ALL the people that have HELPED us are such a BLESSING! Even the receptionist Jennifer has been awesome. THANK YOU SO MUCH for this wonderful experience and we will be coming back and we will be sending customers to you. Have a very blessed day!!! Karen Brown More

i am from houston tx and was trying to bua a car for my parents that live outside austin area. i found capitol kia on the internet and called and talked to internet sales theresa and she was very sweet an parents that live outside austin area. i found capitol kia on the internet and called and talked to internet sales theresa and she was very sweet and understood what i was doind and needed. i finally got time to go up there saturday 8-20-2011 and bought my parents a new 2012 kia forte. the sales men john and manuel were very helpful and very friendly. treated us like we were family and new us for ever. cody in finance was something else very nice and knew how to handle business. after deal was done john and my mother went out to the car and john sat there and showed her the features of the car what buttons did what <think it might have been an OLD thing> but my parents were very thankful and hope u go and see john and manuel and last but least the good looking theresa.... More

I purchased a Kia from this dealer and the same sales rep 5 years ago and was very pleased with my treatment so I never considered going any place else. They also gave me a very good deal on my trade in. 5 years ago and was very pleased with my treatment so I never considered going any place else. They also gave me a very good deal on my trade in. More

My salesman Robert was really good and worked with me patiently, and during my visit he never made me feel pressured. I felt like he understood that I was on a budget and he worked hard to get me into th patiently, and during my visit he never made me feel pressured. I felt like he understood that I was on a budget and he worked hard to get me into the car I wanted with a price I could afford. I forgot some CD'S in the CD player of my trade in and he mailed them to me which I live a hour away from the dealership, so I greatly appreciated that as well. I would definitely recommend him for anyone who is looking to purchase a vehicle. More