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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
908 Reviews

908 Reviews of Kia of North Austin - Austin - Service Center

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September 13, 2025

Unfortunately I did not purchase my vehicle from this dealership, but after working with their service department for some warranty repairs, I refuse to go anywhere else in Austin. They have been timely More

by Mrm238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vardasha Wells
September 08, 2025

Customer service is amazing, very straightforward. Really accommodating, they worked in my oil change without an appointment More

by samuel.haynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary - service dept
Sep 08, 2025 -

Kia of North Austin responded

Thank you for your kind review! We are so glad our service team could help squeeze you in! We hope to see you back at Kia of North Austin next time! Take care!

August 31, 2025

Best of the Best service. Sales person very helpful. Environment very comfortable. Great snacks and Different food and drinks More

by Kureshdiwan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servic
Sep 02, 2025 -

Kia of North Austin responded

Thank you for your stellar review of Kia of North Austin! We're thrilled you enjoyed our comfortable environment, helpful team, and fantastic snacks! See you next time!

August 30, 2025

Excellent customer service department. Carlos, my service rep has always been clear and provides detail information about the work that was done on the car. No problems whatsoever even whe More

by nohernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Service department
Sep 02, 2025 -

Kia of North Austin responded

Thank you for sharing your feedback about Carlos and our customer service team! We are happy to hear that everything went smoothly from scheduling your appointment to driving off the lot. See you next time at Kia of North Austin!

August 27, 2025

I always have a great experience here! Scheduling my appointments is always quick and easy, and bringing my car in to drop it off is hassle free. I love the perk of being able to get a tax More

by Emily Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Aug 28, 2025 -

Kia of North Austin responded

Emily, it makes our day to hear that Daniel and the team provide such a seamless and positive experience at Kia of North Austin! We truly appreciate your business and your kind words. See you next time!

August 26, 2025

Service was professional and the video of the multi point inspection was very useful and helpful. More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Schuller
Aug 26, 2025 -

Kia of North Austin responded

Thank you for the 5-star review! We’re glad to hear our professional service and the video of the multi-point inspection were helpful to you. We appreciate you choosing Kia of North Austin and look forward to serving you again!

August 21, 2025

Kia of North Austin was fast, courteous, reliable, thorough, followed through on their word, and communicative. More

by Neur4404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin
Aug 22, 2025 -

Kia of North Austin responded

We’re delighted to hear you received excellent service from our team at Kia of North Austin! Thank you for choosing us!

August 17, 2025

This deal ship got me in quickly to service my car. The South one was going to take DAYS!! This one was excellent. More

by tglovespink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Aug 18, 2025 -

Kia of North Austin responded

It's great to hear our team got you in and out quickly! Thank you for choosing Kia of North Austin and for sharing your experience. Safe travels!

August 12, 2025

They are willing to work with you from buying a new car to servicing a new car More

by Ktunnell0350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behnam Shahvandi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel in service department
Aug 13, 2025 -

Kia of North Austin responded

Thank you for sharing your experience! We’re glad to hear that Kia of North Austin has been able to support you both in purchasing and servicing your vehicle. We appreciate your kind words!

August 08, 2025

I've always been greeted by a service person and kept updated. I liked the video of the service man going through all of the multi checks and give me an estimate. More

by connie.bruner711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Aug 08, 2025 -

Kia of North Austin responded

Thank you for choosing Kia of North Austin and sharing your experience! We look forward to serving you again.

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