Kia of North Austin - Austin - Service Center

Service Team is excellent! Worked with Carlos and he was very professional and informative in relaying the process steps. Worked with Carlos and he was very professional and informative in relaying the process steps. More

Good service and got me out very quickly I really appreciate it thank you for good customer care appreciate it thank you for good customer care More

Shawn and Carlos are great in Service center. We always get the best Service at this location. We always get the best Service at this location. More

From the moment I arrived, everyone was very efficient and friendly. The wait was less time than I expected. and friendly. The wait was less time than I expected. More

They have great customer service, always friendly and very knowledgeable. I would recommend them anytime very knowledgeable. I would recommend them anytime More

Friendly, efficient employees. Team meets you immediately upon arriving, even if one is assigned to a different service manager. Plans and anticipated wait time are clearly discuss Team meets you immediately upon arriving, even if one is assigned to a different service manager. Plans and anticipated wait time are clearly discussed. Pleasant waiting area. Complimentary hot drinks, water, snacks. Able to work on my laptop while waiting. Really appreciate appreciate the woman who keeps the area very clean; she is always welcoming. Thankful for the Complimentary car wash. Service manager gave good feedback and recommendations for maintenance items that would likely need attention next time, but weren't yet needed. Smooth checkout and friendly send-off. More

Customer service is great. Vehicle completed in a timely matter. Atmosphere is beautiful. Zach kept me informed of status. Vehicle completed in a timely matter. Atmosphere is beautiful. Zach kept me informed of status. More

Kia Of North Austin Has Outstanding Customer Service - Unmatchable Service The Best Service Department Ever! Rocky Unmatchable Service The Best Service Department Ever! Rocky More

This is the 2nd time I have been to this dealership for service of my Telluride. I will not go to any other dealership again. I drive 1 1/2 hours to get this dealership because they are the best! service of my Telluride. I will not go to any other dealership again. I drive 1 1/2 hours to get this dealership because they are the best! More

These guys really have the stellar customer service thing down! I cannot say enough great things about Cody and Daniel! Both these guys were so kind. I had a bit of an emergency situation where my seatbelt c down! I cannot say enough great things about Cody and Daniel! Both these guys were so kind. I had a bit of an emergency situation where my seatbelt completely locked up. Both Cody and Daniel showed legitimate concern for my situation as obviously it was a safety concern. And even though my brand of car typically requires the company car maker for repairs and my car was not a Kia, they were willing to help me and fix the issue so that I did not have to drive around anymore with a non working seatbelt. The issue was fixed in a very short time and their communication with me was incredible! On top of it, they saved me hundreds of dollars. So impressed with every level of service I received from everyone in their service department and would highly recommend them to anyone! Thanks Kia of North Austin Service Department! More