Kia of North Austin - Austin - Service Center
Austin, TX
872 Reviews of Kia of North Austin - Austin - Service Center
This is the 2nd time I have been to this dealership for service of my Telluride. I will not go to any other dealership again. I drive 1 1/2 hours to get this dealership because they are the best! service of my Telluride. I will not go to any other dealership again. I drive 1 1/2 hours to get this dealership because they are the best! More
These guys really have the stellar customer service thing down! I cannot say enough great things about Cody and Daniel! Both these guys were so kind. I had a bit of an emergency situation where my seatbelt c down! I cannot say enough great things about Cody and Daniel! Both these guys were so kind. I had a bit of an emergency situation where my seatbelt completely locked up. Both Cody and Daniel showed legitimate concern for my situation as obviously it was a safety concern. And even though my brand of car typically requires the company car maker for repairs and my car was not a Kia, they were willing to help me and fix the issue so that I did not have to drive around anymore with a non working seatbelt. The issue was fixed in a very short time and their communication with me was incredible! On top of it, they saved me hundreds of dollars. So impressed with every level of service I received from everyone in their service department and would highly recommend them to anyone! Thanks Kia of North Austin Service Department! More
Very good service, wonderful cars. . The main manager is very good, but he goes between 2 dealerships. Which can make it difficult for you when you need Someone who really knows what is . The main manager is very good, but he goes between 2 dealerships. Which can make it difficult for you when you need Someone who really knows what is going on bye. More
I went in for a routine oil change and I was met by a service dept. representative immediately! Then I was signed in told I could go to their comfortable waiting area where there was coffee and snacks! I service dept. representative immediately! Then I was signed in told I could go to their comfortable waiting area where there was coffee and snacks! In a little over an hours time I was told my car was ready and will be driven around for my pickup. And it was delivered after being washed and vacuumed! A great service visit for sure!! More
Zero stars! Took my Sedona in for a couple minor warranty issues involving a sliding rear door and the 12v outlet. After 4 TRIPS to this dealership, one in whic Took my Sedona in for a couple minor warranty issues involving a sliding rear door and the 12v outlet. After 4 TRIPS to this dealership, one in which they had the vehicle for almost a week, the issues still are not fixed. The "customer service" reps are rude and difficult while having no interest in serving the customer. More