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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
881 Reviews
Call Service Center (512) 583-1900

881 Reviews of Kia of North Austin - Austin - Service Center

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September 14, 2024

Carlos Areizaga Is very awesome, professional and so accommodating. Give him a promo. Thanks Carlos! More

by dianerapalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Report | Print
Sep 16, 2024 -

Kia of North Austin responded

Thank you for the fantastic review! We’re thrilled to hear that Carlos provided you with excellent, professional service. We’ll be sure to pass along your praise. We look forward to serving you again at Kia of North Austin!

September 09, 2024

Service Team is excellent! Worked with Carlos and he was very professional and informative in relaying the process steps. More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Sep 10, 2024 -

Kia of North Austin responded

MR, thank you for your positive feedback! We're glad to hear that Carlos and our service team at Kia of North Austin provided you with excellent and professional service. We look forward to assisting you again in the future! Safe travels.

September 09, 2024

Good service and got me out very quickly I really appreciate it thank you for good customer care More

by Dexterlredd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Kia of North Austin responded

Dexter, thank you for your feedback! We're glad to hear that you received good service and were helped quickly at Kia of North Austin. We appreciate your recognition of our customer care and look forward to assisting you again in the future!

September 06, 2024

Shawn and Carlos are great in Service center. We always get the best Service at this location. More

by menacrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin
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Sep 06, 2024 -

Kia of North Austin responded

Thank you for your positive feedback! We’re thrilled to hear you always receive great service at Kia of North Austin, and we’ll be sure to pass along your kind words to Shawn and Carlos. Safe travels, and we hope to see you next time!

August 30, 2024

They have great customer service, always friendly and very knowledgeable. I would recommend them anytime More

by sylvgonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Aug 30, 2024 -

Kia of North Austin responded

Thank you for the recommendation! We're delighted to hear that our team at Kia of North Austin provided friendly and knowledgeable service. We appreciate your support!

August 30, 2024

From the moment I arrived, everyone was very efficient and friendly. The wait was less time than I expected. More

by hopelbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary S
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Aug 30, 2024 -

Kia of North Austin responded

Thank you for the great review of Kia of North Austin, Hope! We’re delighted to hear that you found our team efficient and friendly, and that the wait time was shorter than expected. We look forward to seeing you again next time!

August 28, 2024

Friendly, efficient employees. Team meets you immediately upon arriving, even if one is assigned to a different service manager. Plans and anticipated wait time are clearly discuss More

by Texamigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox, And whoever performed the work, and the woman who took my payment
Report | Print
Aug 28, 2024 -

Kia of North Austin responded

Thank you for sharing your detailed experience! We're glad to hear that our team at Kia of North Austin provided efficient service and a comfortable waiting area. We appreciate your kind words about our staff and amenities, including the complimentary car wash. Looking forward to serving you again!

August 28, 2024

Customer service is great. Vehicle completed in a timely matter. Atmosphere is beautiful. Zach kept me informed of status. More

by msloretaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Aug 29, 2024 -

Kia of North Austin responded

We're glad to hear you enjoyed the service and atmosphere at Kia of North Austin! We'll make sure Zach knows about your positive feedback. Thank you for sharing!

August 28, 2024

Kia Of North Austin Has Outstanding Customer Service - Unmatchable Service The Best Service Department Ever! Rocky More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein - Service Dept
Report | Print
Aug 29, 2024 -

Kia of North Austin responded

Rocky, thank you for the high praise! We're delighted to hear that our service department at Kia of North Austin exceeded your expectations.

August 23, 2024

This is the 2nd time I have been to this dealership for service of my Telluride. I will not go to any other dealership again. I drive 1 1/2 hours to get this dealership because they are the best! More

by Monica Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach and Kevin in Service. Both have been fabulous to work with.
Report | Print
Aug 23, 2024 -

Kia of North Austin responded

Hi Monica, we're delighted to hear that you trust Kia of North Austin with your Telluride! Thank you for making the drive and sharing such positive feedback. Safe travels until we see you next time!

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