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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
873 Reviews

873 Reviews of Kia of North Austin - Austin - Service Center

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June 14, 2024

Advisor was friendly and courteous. Went out of his way to help me with issue unrelated to appointment. He was very prompt and answered all of my questions. Everyone I saw was smiling. More

by Jbmayb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, service advisor. Payment desk.
Jun 17, 2024 -

Kia of North Austin responded

We're delighted to hear that our team at Kia of North Austin provided you with such a positive experience. Thank you for sharing your feedback!

June 13, 2024

Service department is top notch. Friendly and professional. All of my service work is done here More

by d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga/Service Department
Jun 14, 2024 -

Kia of North Austin responded

Thank you for your feedback! We're glad to hear that you find our service department at Kia of North Austin to be top-notch. Our team strives to be friendly and professional, and we're honored that you choose us for all your service needs. We look forward to continuing to serve you!

June 12, 2024

Kia of North Austin is the best in Austin, I have friends that bought cars from, Toyota, Nissan & Honda, They dont compare to Kia. How Kia takes care of a customer. I have been getting my Kia serviced f More

by Ms. Ebony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viki Donjuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel, Deja, Christina & Ramona. Hanna, Cody Frazier, Richard Williams, Wills Philyaw
Jun 12, 2024 -

Kia of North Austin responded

We're delighted to hear about your fantastic experience with Wills and the entire team at Kia of North Austin! Enjoy your new 2024 Forte, and thank you for being part of our family for all these years!

June 06, 2024

Ever since I’ve been a customer the service always been a 10/10 . I always recommend this location because we’ve always been treated with respect and care. More

by yasminhdz2799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Underwood, Eric Beckenbach, Jeremy Grim
Jun 06, 2024 -

Kia of North Austin responded

We're delighted to hear that you've consistently had a great experience with us at Kia of North Austin. Thank you for recommending our location and sharing your positive feedback!

June 05, 2024

Great service within a timely manner. The car wash was greatly appreciated. I would recommend the service department to a friend. More

by Iris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in Service
Jun 05, 2024 -

Kia of North Austin responded

Iris, thanks for the positive feedback! We're glad to hear you appreciated our timely service and car wash at Kia of North Austin. Looking forward to serving your friends too!

June 04, 2024

Went for a recall. They were prompt, courteous and so polite. Went above and beyond. More

by Melhthom
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 04, 2024 -

Kia of North Austin responded

Thank you so much for your kind words! We're delighted to hear that your recall visit went smoothly. At Kia of North Austin, we strive to provide prompt, courteous, and exceptional service to all our customers. Your satisfaction is our top priority, and it’s wonderful to know our team went above and beyond for you. If you need any further assistance, please don't hesitate to reach out. Safe travels!

May 29, 2024

Great performance on getting my vehicle in at my appointment, addressing all of the issues and maintenance needed on the vehicle Many of the maintenance employees went above and beyond to succe More

by jkirfman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/ maintenance department
May 29, 2024 -

Kia of North Austin responded

We're delighted to hear our team at Kia of North Austin provided exceptional service and addressed all your vehicle's needs. Thank you for the great feedback!

May 27, 2024

I was able to get an appointment for an oil change quite quickly. Since I was near 100,000 miles, there was some other work that needed to be done. This was taken care of quickly and efficiently. Hospitalit More

by kalolastockton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watts
May 28, 2024 -

Kia of North Austin responded

Thank you for sharing your experience! We're glad to hear our team at Kia of North Austin provided quick and efficient service. We appreciate the kind words about our hospitality too!

May 16, 2024

I was greeted immediately and kept up to date with the progress of my service. More

by Wetach1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 17, 2024 -

Kia of North Austin responded

We're thrilled to hear that you had a positive experience with us at Kia of North Austin! Providing excellent service and keeping our customers informed every step of the way are top priorities for us. Thank you for choosing us for your service needs, and we look forward to serving you again in the future!

May 14, 2024

Great service! Very helpful and answered all of the questions that I had. Were incredibly helpful. More

by Axworthylevi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Kia of North Austin responded

Thank you for your feedback, Levi! We're thrilled to hear about your positive experience at Kia of North Austin. Our team works hard to provide great service and to ensure all your questions are answered. We're here to assist you every step of the way. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support and look forward to serving you again in the future at Kia of North Austin!

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