Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Kia of North Austin - Austin - Service Center

Austin, TX

4.9
883 Reviews
Call Service Center (512) 583-1900

883 Reviews of Kia of North Austin - Austin - Service Center

Sort by
March 29, 2024

Tremendous responsiveness and communication. Zach (and the rest of the Team) knocked it out of the park for me. They made it easy, provided a prompt/effective solution for an overall excellent c More

by 24-TelluRider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Schuller
Report | Print
Mar 29, 2024 -

Kia of North Austin responded

We're so glad to know that Zach and our team at Kia of North Austin were able to provide you with an excellent customer experience! Your kind words are much appreciated. Thank you for choosing us, we'll be here if you need anything in the future!

March 29, 2024

Kia North Austin did a great job on my service… efficient and friendly, and even provided Uber for me for me to go to and from the dealership. Carlos in the service department was extremely helpful. More

by martmo33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Report | Print
Apr 01, 2024 -

Kia of North Austin responded

We're glad to know you had a positive experience with our service department at Kia of North Austin! It's great that Carlos was able to assist and make your visit efficient. We appreciate the feedback, thank you!

March 27, 2024

Fantastic responsiveness/communication - willing to go the extra mile to make things right and provide an all around excellent customer experience! More

by 24-TelluRider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Schuller
Report | Print
Mar 28, 2024 -

Kia of North Austin responded

We're delighted to know you had such a positive experience with us at Kia of North Austin! Our team is always ready to go the extra mile for our customers. Thank you for your kind words and we hope to see you again soon!

March 27, 2024

The customer wedding area is very well kept and the beverage and snack choices or outstanding. More

by rogfulton
Recommend Dealer
Yes
Employees Worked With
Varlos
Report | Print
Mar 28, 2024 -

Kia of North Austin responded

Thank you for sharing your feedback about your visit to Kia of North Austin! We're thrilled to hear that you found our waiting area to be well-kept and enjoyed our outstanding beverage and snack choices. We look forward to welcoming you back in the future!

March 22, 2024

Helpful, efficient and thorough work and advice during a trying time with my car break in… More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 25, 2024 -

Kia of North Austin responded

Thank you so much for your 5-star review! We're delighted to hear that our team at Kia of North Austin could provide helpful, efficient, and thorough assistance during what must have been a challenging time for you. We appreciate your support and look forward to serving you again under happier circumstances. Safe travels!

March 21, 2024

Quick and efficient. Especially after scheduling the wrong appointment and being told they’ll get me in when they could. It was less than a day. I truly appreciated it. More

by Chelsree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlain
Report | Print
Mar 21, 2024 -

Kia of North Austin responded

Chelsree, we're glad to know our team at Kia of North Austin was able to accommodate you swiftly and efficiently. We always aim for flexibility with appointments! Thank you for your kind words.

March 19, 2024

This dealership is amazing. Daniel Epstein is the best advisor I have ever had the pleasure of working with. More

by ravensfan2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Report | Print
Mar 20, 2024 -

Kia of North Austin responded

We're delighted to know you had such a positive experience with Daniel at Kia of North Austin! Thank you for sharing your feedback and we look forward to serving you again in the future.

March 16, 2024

On time, friendly, professional, responded to questions, clean and great to get a cleaned car returned. Great experience! More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Report | Print
Mar 18, 2024 -

Kia of North Austin responded

Cheryl, we're delighted to know you had a great experience at Kia of North Austin. Thank you for the feedback on our timeliness and professionalism - it's always nice to get into a clean car! We look forward to seeing you again next time!

March 15, 2024

Excellent service and service advisor has a good sense of humor not easily found these days. More

by titou171317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Mar 15, 2024 -

Kia of North Austin responded

Thank you for your 5-star review! At Kia of North Austin, providing top-notch service is our utmost priority, and we're delighted to hear that you had an excellent experience with us. Thank you for choosing Kia of North Austin, and we look forward to serving you again in the future!

March 14, 2024

Cody the service manager is amazing as is most of the service department team… I highly recommend this service department!! More

by cgracer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez
Report | Print
Mar 14, 2024 -

Kia of North Austin responded

We're delighted to know that Cody and our service department team at Kia of North Austin left such a positive impression! Thank you for recommending us, we appreciate your support.

1
...
17
18
19
...
89