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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
860 Reviews
Call Service Center (512) 583-1900

860 Reviews of Kia of North Austin - Austin - Service Center

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February 24, 2022

It was a few days after our recent ice storm, all staff were welcoming and did a great service, I do have my "service soon" light still dinging, can I get that turned off, as my overall inspection was grea More

by SUNRISE-SK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maintenance techs, Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hello, We are so pleased to hear that our staff welcomed you with open arms and a positive overall service experience. As for the service light, we would be more than happy to take a look and see what we can do for you. Your business is greatly appreciated as we love to hear such positive feedback from our customers. We hope to see you again soon! Take care.

February 24, 2022

Great and friendly service. Best I’ve experienced in years. Great attention to details and satisfaction More

by garylooper
Recommend Dealer
Yes
Employees Worked With
Michael, Shawn, Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Gary, We greatly appreciate your kind words and positive feedback regarding your experience with Kia of North Austin. We are beyond grateful to know that we could provide you with the best service experience in years. Working with you was our pleasure and we hope to see you back again soon! Take care and safe travels.

February 22, 2022

I have always had great service at Kia North. The people are always nice & polite. More

by CINDY15708
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein, Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hello, We are so pleased to hear that over the years we have been able to build your trust in Kia of North Austin. We are always available to help get our wonderful customers back on the road in as little time as possible. Thank you for choosing us to be your go-to Kia service center. We appreciate your business and hope to work again with you soon! Take care.

February 22, 2022

Great service very friendly I'm always kept informed about my vehicle. I will be back More

by PORTILLOMONICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw
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Feb 25, 2022 -

Kia of North Austin responded

Hi Monica, Thank you for leaving such positive feedback regarding the friendly service provided by the team at Kia of North Austin. We are thankful for your recommendation of our dealership and can't wait to work with you again! Take care and safe travels.

February 18, 2022

Comfortable waiting area, nice snacks and coffee bar. Need to stock Famous Amos chocolate chip cookies like y’all used to. More

by MTIEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hello, Thank you for taking the time to review your recent experience. We are happy to have provided a comfortable waiting area with snacks and coffee while your vehicle was in the service area. We do agree with you that the Famous Amos cookies should make a comeback. Thank you for trusting Kia of North Austin to repair your vehicle as we hope to work with you again! Take care.

February 18, 2022

First time and was very pleased with service and time it took to get it done More

by pedrogarcia5110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Pedro, We are pleased to know that we could offer an incredible service experience to you while at our facility. We appreciate the positive feedback regarding your time here and we hope to have earned your business for any future needs. Thank you and take care.

February 17, 2022

My service advisor, Michael Webb, is a 10/10 as usual! ! This is the only Kia dealer I go to. Best customer service. More

by laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Webb
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Laura, We are proud to be the primary Kia dealer of choice for any of your vehicle's needs. On behalf of Michael and the team, we appreciate your continuous support of our dealership. We enjoy working with you and hope to continue to provide excellent customer service. Thank you and take care.

February 17, 2022

Great experience with KIA of North Austin. They went above & beyond the call of duty. They made sure all my issues with my car was addressed & repaired. Can’t say enough good things about them More

by Marthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein, Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Marthy, We are so happy to know that our staff went above and beyond to provide you with a great service experience. We appreciate your kind words and recommendation of Kia of North Austin. We hope to get the chance to work with you again in the future! Take care.

February 16, 2022

The service department has been very helpful, speedy and honorable. They have gone above and beyond to assist in a happy outcome. More

by BECKYDEE123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny, Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Becky, We are beyond pleased to learn that you were satisfied with the service provided at Kia of North Austin. It was our pleasure to answer any questions that you may have had and to service your vehicle in a timely manner. Thank you for choosing Kia of North Austin where we always try to go above and beyond for our customers! Take care.

February 15, 2022

Great service, excellent people skills…. Will do their best to satisfy customer in any way possible More

by Mike Dorsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Mike, Your kind words and positive review are greatly appreciated. It is our goal to provide a great service experience to all of our customers. Thank you for choosing Kia of North Austin to service your vehicle, working with you was our pleasure. Take care and safe travels.

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