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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
862 Reviews

862 Reviews of Kia of North Austin - Austin - Service Center

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December 25, 2021

I always receive excellent service here. It is a nice facility. Work is performed promptly and in a friendly manner. More

by KrazyKiaKid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Jan 04, 2022 -

Kia of North Austin responded

We appreciate you trusting the team at Kia of North Austin with your automotive needs. Thanks for the kind words, and we hope to see you again soon!

December 25, 2021

I took my car multiple times over the same issue. They finally told me it needed a new catalytic converter: I had that replaced and it continues with the same issue. Did they refund my diagnosis charge? More

by JGMCCAMEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Penberg
December 24, 2021

Best service I have received from a dealership. Michael was thorough, kind and attentive. Everyone said hello and asked to help. More

by SILLYSPROUTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Jan 04, 2022 -

Kia of North Austin responded

Thanks for recognizing Michael in your positive review! He's an asset to our team at Kia of North Austin. We look forward to seeing you again soon!

December 23, 2021

Good service, decent times, good availability, but verrrry pricey. Add about 50 dollars for each fluid change. Swap my own filters and spark plugs in order to make up costs. More

by Elewood9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Penberg, Ben Klein
Dec 30, 2021 -

Kia of North Austin responded

Hello, Thanks for your patronage at Kia of North Austin. We value your feedback and look forward to seeing you again.

December 23, 2021

The service department is what keeps me buying KIAs. They are thorough, often priced better than other repair shops, and never seem to be dishonest. I will never go anywhere else as long as I own a KIA. More

by jshuffield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian , Eugene Penberg
Dec 23, 2021 -

Kia of North Austin responded

Hi jshuffield, We love that you are a faithful KIA owner and that our service department offers competitive pricing that has earned your trust as our customer.

December 23, 2021

Quick, attentive, efficient, and courteous greeter, service advisor and cashier. Pleasant place to wait. Low pressure. More

by HICKSJAYDEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Dec 30, 2021 -

Kia of North Austin responded

Thanks for the kind words and five stars! We look forward to seeing you again soon at Kia of North Austin.

December 23, 2021

Brian Hall, service advisor, did a great job. greeted Brian Hall, service advisor, did a great job. greeted me, checked me in, and got right to work on getting the car done on time. The car wash fini More

by RANDYWILSON3009@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Dec 30, 2021 -

Kia of North Austin responded

Thanks for the kind words, Randy. Our entire team at Kia of North Austin works tirelessly to provide our customers with an extraordinary experience in a professional atmosphere. We look forward to seeing you again soon.

Dec 30, 2021 -

RANDYWILSON3009@yahoo.com responded

Great job Kia of North Austin

December 22, 2021

Friendly, Courteous, Helpful… that describes the folks at Kia. I’m glad that I chose this brand and location More

by GN_AR_PENBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Dec 22, 2021 -

GN_AR_PENBERG responded

good job

December 20, 2021

The service department is AWESOME. They come out to your car prepared to assist you. Building is always clean. More

by AIW4A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Dec 27, 2021 -

Kia of North Austin responded

Thanks for the positive feedback! We hope to see you again soon at Kia of North Austin.

December 20, 2021

Quick and thorough check in. Waiting room and restrooms well kept. Advisor discussed findings before handing over my keys More

by Sporty63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Dec 27, 2021 -

Kia of North Austin responded

Thanks for the kind words! Our team at Kia of North Austin aims to be efficient while providing superior service and ensuring customer satisfaction. Please reach out to any member of our crew if we can be of assistance in the future.

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