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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
862 Reviews
Call Service Center (512) 583-1900

862 Reviews of Kia of North Austin - Austin - Service Center

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December 17, 2021

Sean and Gene gave great service. They were welcoming and friendly. Service was finished pretty quickly. More

by KIM_CAMARDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Eugene Penberg
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Dec 23, 2021 -

Kia of North Austin responded

Hi Kim, Thank you for letting us know that Sean and Gene gave great customer service during your visit and were able to complete the process swiftly.

December 16, 2021

Service guy was really rude,never ever had a problem until now. I won't go back More

by rlouk3262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel
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December 14, 2021

Didn't buy my car there, but the service was so good I will buy my next one there! More

by jeff.etheredge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 23, 2021 -

Kia of North Austin responded

Hi Jeff, Thank you for the shout out! We look forward to working with you when it's time to find your next vehicle.

December 14, 2021

Super professional, very friendly and quick. Estimated my service to take about 2 hours, but it only took a little more than one! More

by DEIDRE.GREENFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 23, 2021 -

Kia of North Austin responded

Until next time, Deidre! Pleased that we could handle your service request in a timely manner.

December 13, 2021

They have been great to work with even when short handed, but they let you know how long it will take. More

by robertcnaumann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 23, 2021 -

Kia of North Austin responded

It is a pleasure to have you as our customer Robert! Thank you for your patience during wait times and trusting us with your car needs.

December 13, 2021

Fast and efficient as always! Great service recommendations, too. Will definitely be back in the future!! More

by Blake Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
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Dec 23, 2021 -

Kia of North Austin responded

We will be right here Blake! Thank you for the compliment on our fast and efficient service.

December 13, 2021

Everything happened in an orderly and efficient manner. Manuel Bernal was helpful all the way through and kept in touch with me regarding progress of work. More

by akriegel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Bernal. ??? Klein
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Dec 27, 2021 -

Kia of North Austin responded

Thank you so much for taking the time to leave our team a review! Manuel is an asset to our crew at Kia of North Austin, and he was thrilled to hear your kind words. We look forward to seeing you again soon.

December 10, 2021

Not crazy about waiting 1 to 2 weeks for appointment but overall its good service More

by RUTHANN1ROWLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein rating 9
Report | Print
Dec 27, 2021 -

Kia of North Austin responded

Thank you for the positive feedback. We aim to schedule our customers and their service appointments as soon as possible, but try to be mindful of wait time and availability of personnel. We will definitely look into this. Hope to see you again soon at Kia of North Austin.

December 10, 2021

Mr Epstein was very attentive, courteous, and professional. I was pleasantly surprised with Kia’s ride service, and consider the workmanship and service to be excellent. More

by ALFREDOCERVANTESJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Report | Print
Dec 23, 2021 -

Kia of North Austin responded

Hi Alfredo, We will be sure to pass along your kind words to Daniel. Thank you for taking the time to reflect on your visit!

December 10, 2021

They were able to make all my repairs I needed in only 4 hours and did exactly what I requested More

by TOBY7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike i think, Eugene Penberg
Report | Print
Dec 23, 2021 -

Kia of North Austin responded

Hi Toby, It thrills us to know that our quality of work met your needs in record time. We will see you at your next maintenance appointment!

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