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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
862 Reviews
Call Service Center (512) 583-1900

862 Reviews of Kia of North Austin - Austin - Service Center

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December 10, 2021

Excellent service and response. Very thorough and respectful of our needs. Courteous service and great about giving a lift. More

by CELTICCT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 27, 2021 -

Kia of North Austin responded

Thanks for the kind words! We appreciate you trusting the staff at Kia of North Austin with your transportation needs. Hope to see you again soon!

Dec 28, 2021 -

CELTICCT responded

still waiting fo part to complete the job. i would appreciate it if someone would let me know when it will come in.

December 09, 2021

My service guy got the job done! I waited for my Kia Sporster. I was having my 39,000 mile checkup. I recommend this dealership and the service department highly. More

by Loyaltymaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 27, 2021 -

Kia of North Austin responded

Thanks so much for the recommendation! We appreciate you choosing Kia of North Austin and look forward to seeing you again soon.

December 08, 2021

Excellent customer service and professional staff. 10 out of 10! Very thankful for the work they did. More

by andraumeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 09, 2021 -

Kia of North Austin responded

Thanks for the kind words! We're thrilled to hear your last visit to Kia of North Austin was a 10 out of 10! Please let us know if we can be of assistance in the future. Safe travels!

December 08, 2021

Excellent service once they took the car back and worked on it. Only problem was they said I wasn’t on their schedule. I got a phone call and 3-4 email/text reminders to come in at that date/time, so obvio More

by Yluke1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot recall
Report | Print
Dec 09, 2021 -

Kia of North Austin responded

Thanks for the valuable feedback. We appreciate you trusting Kia of North Austin with your business. We are always looking to enhance our customer experience and will look into this further. Thanks again for choosing us. We look forward to seeing you again.

December 08, 2021

Arturo that took care of me today is very good to me very nice friendly and knowledgeable thank you More

by rachelr.castro1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Sylvia
Report | Print
Dec 09, 2021 -

Kia of North Austin responded

Rachel, that's so great to read! Arturo was thrilled to hear your kind words! Please visit us again at Kia of North Austin if we can be of assistance!

December 08, 2021

It was grape!! Couldn't ask for a better service Kia all the way woop More

by Felixrodriguezjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 09, 2021 -

Kia of North Austin responded

Thanks for the kind words, Felix! We're happy to hear that the team at Kia of North Austin provided excellent service at your last visit. Please reach out to us if we can be of assistance. Safe travels!

December 07, 2021

Easy, Affordable, Great communication. Friendly customer service from all involved and Shawn Chamberlin did a great job! More

by B.richards1788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin, Shane Hauser
Report | Print
Dec 09, 2021 -

Kia of North Austin responded

We always enjoy receiving five-star feedback at Kia of North Austin. Thank you for your business and feedback. Please visit us again whenever we can be of assistance.

December 06, 2021

Poor communication. Had to pull teeth to get an update on my car. No one ever called to ask for details about the knocking noise. They just said “the tech drove it and didn’t hear anything. Come get it” More

by Patm2345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Penberg
Report | Print
December 06, 2021

Excellent and professional service! I greatly appreciate the care and attention of the associates and the thorough job they did. I’d sum it up as above and beyond. I’m very thankful for their help with my c More

by andraumeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Dec 09, 2021 -

Kia of North Austin responded

Thank you very much for your kind and thoughtful feedback. It was truly the pleasure of our Kia of North Austin team to provide an excellent and professional experience while servicing your vehicle. Our team wishes you safe and exciting travels on the road ahead and we hope you'll visit us along the way whenever we can be of assistance

December 04, 2021

I have always love coming to this dealership But today I have always love coming to this dealership But today was Excellent the service I received today was above and beyond my service manger (Arturo Sil More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Report | Print
Dec 06, 2021 -

Kia of North Austin responded

Gina, Arturo was thrilled to hear your kind words. We're lucky to have him on the team at Kia of North Austin. We appreciate your continued patronage and look forward to seeing you again.

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