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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
862 Reviews
Call Service Center (512) 583-1900

862 Reviews of Kia of North Austin - Austin - Service Center

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October 18, 2021

All the employees are great and take care of you. My service guy Brian always does a wonderful job. Super friendly and professional, explains everything and my car is returned better than before. More

by sarahc85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian hall
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Oct 20, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 18, 2021

Great service always with Brian Hall, he really does take care of all of his customers More

by cs.moreland98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
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Oct 20, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 17, 2021

The best automotive service and the best customer service in Austin Texas. My Kia was handled with care. More

by Velusby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Oct 20, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 14, 2021

The service representative was very friendly and attentive, and the service was prompt. I am fully satisfied. More

by Chunhuh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It was Southwest Kia. I don’t know the service rep’s name
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Oct 14, 2021 -

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 13, 2021

I was recently encouraged to stop by and check in on occasion to stay in touch, and this really helped to improve communication. More

by franklindawn23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Cumberlands
Report | Print
Oct 14, 2021 -

Kia of North Austin responded

Hello Jose, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 13, 2021

The staff were able to appropriately address my need in an informative, efficient, friendly manner. More

by Keekers11219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo , Eugene Penberg
Report | Print
Oct 14, 2021 -

Kia of North Austin responded

Hello Jose, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 12, 2021

I went to change only oil and after they done it start licking and missing oil and went to fix it and the said they will have a look and come back saying it’s done and still licking More

by Atotakareem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Oct 20, 2021 -

Kia of North Austin responded

Hello, our team at Kia of North Austin aims to provide a five-star experience to all of our customers, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please give me a call at 737-999-7251 or email me at johnsheeks@lithia.com at your earliest convenience. I would like to personally discuss your concerns about your recent visit and what I can personally do to make it right. Thank you, and I am looking forward to hearing from you soon. John Sheeks Fixed Operations Manager

Oct 20, 2021 -

Atotakareem responded

I’m really speechless and will try put my words right, this time visit was really good and they were really helpful and understanding,I don’t know about the crack how it happened and what coz it but I paid for it and the guys toke some percentage of and it was the best they could do and o really appreciate it and I got my car fixed and running smoothly Thnks to u guys and sure will come again to do my service there with u guys , thank you soo much and appreciate your concern

October 12, 2021

After solving problems they created they fixed my car and took care of me very well More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlin
Report | Print
Oct 12, 2021 -

Kia of North Austin responded

Hello, thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 12, 2021

I was very please and I got the service I needed thanks have a blessed day I would work with you guys again More

by Whitea2408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Martinez, Eugene Penberg, Wills Philyaw
Report | Print
Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

October 11, 2021

I'm always pleased with the service I receive. Daniel Epstien takes really good care of me. As soon as I walk in the service area door. I'm always greeted and in just a couple of minutes at the most , D More

by PATTYOAUSTINHOMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Oct 12, 2021 -

Kia of North Austin responded

Thanks for your positive feedback. Hope to see you again soon at Kia of North Austin!

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