Kia of North Austin - Austin - Service Center

Kevin was amazing and was updating us every step of the way. We were offered snacks and beverages as well! way. We were offered snacks and beverages as well! More

Excellent customer service and organized environment and appointments. I would recommend it for convenience, not for pricing. appointments. I would recommend it for convenience, not for pricing. More

They were very helpful in getting ne in and out on my first service visit. They were backlogged and I was on my lunch break. They also took initiative to check on the status of my car. I watch the servic first service visit. They were backlogged and I was on my lunch break. They also took initiative to check on the status of my car. I watch the service guy do the work and felt he was very thorough. I had a really pleasant first experience. More

Estimated wait for oil change due to the amount of people in line was close to 3 hours. They were able to service and complete my car around an hour. This included a few recommendations like wipers and cabin in line was close to 3 hours. They were able to service and complete my car around an hour. This included a few recommendations like wipers and cabin filter so I know they did the multi point inspection in that time. More

Appreciate the help I got this weekend. Everything was smooth and easy from start to finish Everything was smooth and easy from start to finish More

Prompt and excellent attention. Really friendly and kind. No complains in the service . I like it. Really friendly and kind. No complains in the service . I like it. More

I was able to get an appointment next day. Zach was my service advisor and he was friendly, courteous, knowledgeable. Answered my questions. I didn't have to wait very long to get the oil c Zach was my service advisor and he was friendly, courteous, knowledgeable. Answered my questions. I didn't have to wait very long to get the oil changed. Recommendations were made for necessary maintenance tasks but there was no pressure, I declined at this time. Parts folks were friendly as was Christie the cashier. Facility was clean and seemed to be very well run. I didn't purchase my vehicle at this dealership but glad I took it there for service. Will return in the future. More

Helpful, professional and knowledgeable staff in service department and salesperson was very friendly and not high pressure at all. department and salesperson was very friendly and not high pressure at all. More

The service is fast and the service is first class. I always use Kia in north Austin and plan to use them in the future. I always use Kia in north Austin and plan to use them in the future. More

Excellent service and customer care. Was done in a timely manner. I would recommend Kia to future customers Was done in a timely manner. I would recommend Kia to future customers More