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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
860 Reviews
Call Service Center (512) 583-1900

860 Reviews of Kia of North Austin - Austin - Service Center

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October 21, 2024

Best, Above+Beyond, Service at KIA of North Austin #456. Btw, ask for adviser Zachary Schuller 👍🏻 More

by z.jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 22, 2024 -

Kia of North Austin responded

Thank you for the five-star review! We're thrilled to hear that you received above-and-beyond service at Kia of North Austin. It's great to know Zachary Schuler made such a positive impact during your visit!

October 18, 2024

Extraordinarily helpful and courteous staff. Came in for an oil change and tire rotation. Was notified of other recommendations to take care of while I was there. Love the transparency! More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Report | Print
Oct 21, 2024 -

Kia of North Austin responded

Brian, we're delighted to hear you appreciated the transparency and service from our team at Kia of North Austin. Thank you for choosing us for your vehicle's care!

October 17, 2024

The service department has taken care of all of the service issues we have had. More

by Nealestes40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Report | Print
Oct 18, 2024 -

Kia of North Austin responded

Thank you, Neal, for your five-star review of Kia of North Austin! We're glad to hear that our service department has been able to assist you with all your service needs. We appreciate your trust in us and look forward to seeing you again!

October 16, 2024

Great customer service. Daniel E is wonderful—very customer focused. Kept me in the loop at all times. More

by mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel E
Report | Print
Oct 17, 2024 -

Kia of North Austin responded

We're delighted to hear that Daniel E provided you with excellent customer service at Kia of North Austin. Keeping our customers informed is a top priority for us, and we're glad it made your experience positive!

October 15, 2024

The dealership is very nice and clean, even the bathrooms. Employees were friendly and the waiting area is comfortable More

by Corelleharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Oct 15, 2024 -

Kia of North Austin responded

Thank you for the positive feedback! We're glad to hear that our facilities and team at Kia of North Austin made your visit enjoyable. We appreciate your support!

October 15, 2024

The service was fast and efficient. I was able to confirm work that needed to be done all online. More

by Cmpallen89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
Report | Print
Oct 16, 2024 -

Kia of North Austin responded

Thank you, for your five-star review of Kia of North Austin! We're thrilled to hear that you found our service fast and efficient, and that you were able to confirm your needed work online. Your convenience and satisfaction are our top priorities, and we look forward to serving you again!

October 14, 2024

Professional and responsible to the customers needs. My service representative was Daniel and he was great! More

by Pepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Report | Print
Oct 15, 2024 -

Kia of North Austin responded

We're delighted to hear that Daniel provided you with professional and attentive service at Kia of North Austin. Thank you for sharing your experience!

October 12, 2024

Everyone is very nice and approachable, it’s easy to make an appointment and the environment is nice with snacks and drinks. I do feel 2:15 minutes is long for an oil change and find it a bit frustrating More

by sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 14, 2024 -

Kia of North Austin responded

Sheila, thank you for your feedback! We're glad to hear that our team at Kia of North Austin made you feel welcome and comfortable. We appreciate your patience during the oil change and will work on improving wait times in the future.

October 10, 2024

No waiting — everyone on the team was friendly, helpful, responsive, and my repair was done in a little less than the half day quoted. More

by kim.cash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 11, 2024 -

Kia of North Austin responded

We're delighted to hear that our team at Kia of North Austin provided you with efficient and friendly service! Thank you for sharing your experience, and we're glad we could complete the repair ahead of schedule.

October 10, 2024

Great customer service and environment. Always take great care of my car and leave it super clean More

by Bwolleat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Report | Print
Oct 11, 2024 -

Kia of North Austin responded

Thank you for the kind words! We're thrilled to hear that Kia of North Austin consistently provides great customer service and leaves your car super clean. We appreciate your continued trust in our service team!

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