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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
872 Reviews

872 Reviews of Kia of North Austin - Austin - Service Center

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July 07, 2020

Excellent Customer Service - Thank you Manny In comparison to South Austin Kia off of H 35, Southwest Austin or Capitol Kia is absolutely wonderful. They would not give up on the problem of my ve More

by Tiweipp1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manual (Manny)
Jul 09, 2020 -

Kia of North Austin responded

We love to above and beyond to ensure our guests are taken care of. Thank you so much for coming to see us and thank you for the kind review!

May 16, 2020

I'm glad that Arturo from Service introduced us to Michael. As much as I was still debating weather to try & trade my 2015 Sorento, Michael made the entire process smooth & pleasant. We were very More

by deni_67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Webb
May 18, 2020 -

Kia of North Austin responded

We are happy we could be of assistance! Thank you for the kind review!

February 23, 2020

With in to get a service on my 2017 soul Kia was looking at the 2020 soul Kia and Willi was great getting us in the car More

by beckysloan445
Recommend Dealer
Yes
Employees Worked With
Vance Messick, Wills Philyaw
Feb 24, 2020 -

Kia of North Austin responded

Becky, thank you for your kind review. The 2020 soul is a beautiful car. Enjoy!

February 11, 2020

I have so many great things to say about the experience I received through Kia Dealership! They sincerely care about you & will do whatever it takes to not only deliver a beyond satisfaction, but make sure y More

by AJ24
Recommend Dealer
Yes
Employees Worked With
Josh Finance Manager Cody Sales Manager , Vance Messick, Eugene Penberg, Wills Philyaw, Rudy Martinez
Feb 11, 2020 -

Kia of North Austin responded

Don't mention it! We are ecstatic that we are able to provide our guests with incredible dealership experiences! Thank you for the kind words and congrats on that dream car!

February 11, 2020

I'm a believer! I was so pleased with my first service visit! I was greeted, quickly taken care of, and offered to be ubered to a nearby store so I didn't have to sit More

by Pinkie Arnot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
January 26, 2020

Great communication and service. The waiting area is great to hangout during your wait . I came in for my Kia for recalls . It was easy to call ahead . More

by melram19
Recommend Dealer
Yes
Employees Worked With
Daniel in Repair service
Jan 27, 2020 -

Kia of North Austin responded

We have done our best to make a scheduling with us, whether for purchasing or servicing, as easy and accessible as possible. Thank you for the kind review! Feel free to come in and hang out whenever you want!

January 19, 2020

Considerate service I love that I can just hang out while my car is being serviced, as I live too far away to just drop it off and wait at home. All of the service emplo More

by dona.loethen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel, Eugene Penberg
Jan 20, 2020 -

Kia of North Austin responded

We do our best to ensure our waiting areas are comfortable and full of time-passing amenities. Thank you so much for coming to see us and thank you for the kind review!

January 16, 2020

Good service Manny was excellent in his customer service and kept me apprised of the progress of my appointment. I am glad to work with him again. More

by Heronjp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 16, 2020 -

Kia of North Austin responded

We are always happy to be of service. Thank you for the kind review!

November 03, 2019

Regular maintenance This was my second visit to the the new place and as always the service was fantastic! Every one was very friendly and helpful and the service was fas More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Nov 04, 2019 -

Kia of North Austin responded

Stephanie, these are the experiences we love to provide. Thank you for the kind review!

September 24, 2019

Regular maintenance check Your service and courtesy from your service rep continue to contribute to your dealership's excellence. It was also great to see that your staff is m More

by Oscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Two hispanics, names not known. One is a service rep and the other is a cashier.
Sep 24, 2019 -

Kia of North Austin responded

Oscar, we are a very diverse family full of the most qualified and understanding associates. Thank you for the kind words!

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