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Kia of Port Charlotte

Port Charlotte, FL

Overview
Employees
Reviews
Vehicles
4.6
4,240 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,240 reviews

March 02, 2023

Had appointment for 11:45 to have a bulb changed, and a recall. Checked with service personnel 1.5 hour later. Was advised that they haven’t even looked at the vehicle. Why make an appointment if they don’ More

by rrvinny2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for your honest feedback, as it helps us improve where necessary. Please accept our apologies for falling short of expectations during your service visit. Your comments have been passed along to management for review and we hope to have the opportunity to provide you with 5 star service upon a future visit.

March 02, 2023

Dealership was very professional and easy to come to a deal with, very good customer service. More

by joshhookverrette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Whittington
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Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with us. We appreciate you choosing us and hope you enjoy your new Kia!

March 02, 2023

It was a good experience. It has been a while since I bought a new car . Chris was Our sales person was very knowledgeable and kind we loved it More

by dhughes2575
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
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Mar 20, 2023 -

Kia of Port Charlotte responded

Thank you for your five star review regarding your experience with Chris and sales. We appreciate you choosing us for the purchase of your new Kia and hope you enjoy. Please let us know if there's anything else we can do for you!

March 02, 2023

Great experience smooth transaction friendly staff nice environment. Happy with purchase . Will recommend to others More

by lstenbeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Jason
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Mar 20, 2023 -

Kia of Port Charlotte responded

Thank you for your five star review and positive comments regarding your experience with us at Kia of Port Charlotte. We appreciate your business and hope to see you again!

March 01, 2023

Was disappointed that I didn’t receive an update before keeping my vehicle overnight. Overall I was pleased. More

by Bcollins111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine was great!
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Mar 20, 2023 -

Kia of Port Charlotte responded

Please accept our apologies for any lack of communication experience on your part, however we are glad to hear that overall your experience was a positive one. We appreciate you choosing us for the service of your vehicle and look forward to seeing you again.

March 01, 2023

The dealership was too slow dealing with paper work. The place had a nice, clean facility, More

by richard.hagstrom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Timothy Lawhorn
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Mar 20, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star review of Tim in sales and we do apologize for the delay in paperwork processing. We appreciate you choosing us and hope you enjoy your new Kia!

March 01, 2023

Nice dealership. Kenneth was an excellent salesman in training. Was fair with the trade in. Very thorough with the explaining of the car and it’s functions. The p More

by auditor46
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenneth Merlos
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Mar 20, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Kenneth in sales. We are glad to hear you left happy regardless of the process being a little longer than expected. Please enjoy your new Kia and let us know if there's anything else we can do for you.

February 28, 2023

Stephen is always helpful with my vehicles service. He’s very professional as well. Waiting in the lobby is not too bad either. More

by shmwynn256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Steven in service as well as with our facility. We appreciate you choosing us and hope to see you again!

February 28, 2023

Things are changing all around. Never see the same service rep when we go.why More

by Ratefree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Kia of Port Charlotte responded

Thank you for taking the time to leave your feedback regarding your recent service visit. We have been through some changes of ownership however we are still committed to the same great customer service we have always provided. We apologize if we have fallen short in any way and we would love the opportunity to provide five star service upon your next visit.

Mar 20, 2023 -

Ratefree responded

OK

February 28, 2023

Great service very professional awesome job thank you, Sam and Adeialys!! We are very happy!!! More

by ricardov.ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrialys Esteves, Sam Gomez
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Mar 07, 2023 -

Kia of Port Charlotte responded

It's always great to hear when our customers are happy! Thank you for your five star review and positive comments regarding our team. We appreciate you choosing us and hope you enjoy your new Kia.

Mar 07, 2023 -

ricardov.ruiz responded

Kia of Port Charlotte is a great dealership, we had a very pleasant and enjoyable time buying our new car, everybody is very professional and kind. Kudos to Sam Gomez and Adrialys Estevez!! Employees like these make the whole experience amazing!!

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