Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.7
820 Reviews
4.7

820 Reviews

Write a Review

Dealership Experience

9 yrs, 11 mos

Industry Experience

9 yrs, 11 mos

820 Reviews of Rachel Goal

May 14, 2026

Dealership Rating
Employee Rating

Racheal always takes care of every car that I bring if for service. Shoutout to Maria for the customer service. More

by Alex1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Trillas

Report | Print
May 14, 2026

Kia of Port Charlotte responded

We’re delighted you trust us with service on your Chevrolet Camaro and appreciate how Rachel attends to every detail. We’ll be sure Maria hears your kind acknowledgement of her support.

May 07, 2026

Dealership Rating
Employee Rating

Went with the valet service and rental while my car was being serviced, Loved it!! Maria was very welcoming and helpful when she picked up my car. Overall great customer service. More

by anamay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Trillas

Report | Print
May 07, 2026

Kia of Port Charlotte responded

Thank you for the five-star rating. We’re thrilled that our valet service and loaner car made your Volvo XC60 service visit so convenient. Maria is glad she could welcome you and assist with your vehicle, and we look forward to helping you again.

May 03, 2026

Dealership Rating
Employee Rating

Wonderful people very nice very professional l am very happy very very good customer service More

by suntransport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service department

Report | Print
May 04, 2026

Kia of Port Charlotte responded

Your praise for our team’s professionalism brightened our day. Rachel and our team are thrilled to hear you felt well cared for during service on your Ram 1500. We appreciate you choosing us and look forward to assisting you again.

May 01, 2026

Dealership Rating
Employee Rating

This is my default service shop. Excellent customer service, and great technical support. Comfortable waiting area. More

by viclarson54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Trillas, Ron Munday

Report | Print
May 01, 2026

Kia of Port Charlotte responded

It’s a pleasure to be your go-to service shop for your Kia. Thank you for recognizing our customer service, technical support, and comfortable waiting area. We look forward to welcoming you back soon.

May 01, 2026

Dealership Rating
Employee Rating

We go to this dealer because Rachel Goal gives us great customer service and great communication. More

by b.bergeron55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 01, 2026

Kia of Port Charlotte responded

Thank you for sharing your experience with Rachel. We’re glad her communication and support made your service visit smooth. We look forward to assisting you with your Kia again.

April 25, 2026

Dealership Rating
Employee Rating

The service was friendly and informative. The Kia team work together on check-in inspection and the actual sevice was quick and communications was good and price was reasonable. I will be bac More

by ALANDDIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams, Maria Trillas, Ron Munday

Report | Print
Apr 27, 2026

Kia of Port Charlotte responded

Thank you for choosing Kia of Port Charlotte. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2026

Dealership Rating
Employee Rating

Everyone was very pleasant and professional. Outstanding service and professionalism. I have no complaints. OUTSTANDING!!! More

by VENTDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams, Maria Trillas, Ron Munday

Report | Print
Apr 24, 2026

Kia of Port Charlotte responded

It was a pleasure to provide such professional and courteous service for your Kia. We’re happy to know there were no concerns during your visit. Please let us know whenever you need care for your Kia again.

April 22, 2026

Dealership Rating
Employee Rating

The service I get from Kia in Port Charlotte never disappoints me. I've have been going there since day 1 when I purchased my Sportage in December of 2020. Their service has always been fast, consiste More

by montanez790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams, Ron Munday

Report | Print
Apr 22, 2026

Kia of Port Charlotte responded

We’re thrilled to hear that your Sportage servicing has met your expectations since day one. It’s great to know Leslie and Rachel have made your visits fast and friendly. Thank you for trusting us with your Kia year after year.

April 21, 2026

Dealership Rating
Employee Rating

The reps are very pleasant and the waiting area is comfortable. Need to wash cars More

by MMARSH17
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams

Report | Print
Apr 21, 2026

Kia of Port Charlotte responded

Thanks for sharing your thoughts about your experience with Kia of Port Charlotte. We appreciate your business and hope to see you again soon!

April 16, 2026

Dealership Rating
Employee Rating

Leslie is always extreamly helpful with our vehicles, she talks us through everything and if there ever is any hiccups she addresses it immediatley More

by ADRIAN.RIVERA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams

Report | Print
Apr 16, 2026

Kia of Port Charlotte responded

It’s great to know that Leslie guided you through every step of your Kia Rio service and promptly handled any issues. Thank you for sharing your experience and trusting us with your vehicle. We look forward to helping you again.

1
2
...
82

Dealership Inventory (941 Vehicles)

new 2026 Kia Carnival Hybrid car, priced at $49,322
2026 Kia Carnival Hybrid
new
Astra Blue exterior
Automatic
Front-wheel Drive
$49,322
View Details
new 2026 Kia Sportage car, priced at $30,090
2026 Kia Sportage
new
Ebony Black exterior
Automatic
Front-wheel Drive
$30,090
View Details
new 2025 Kia K4 car, priced at $28,707
2025 Kia K4
new
Snow White Pearl exterior
CVT
Front-wheel Drive
$28,707
View Details
new 2026 Kia K5 car, priced at $29,768
2026 Kia K5
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
$29,768
View Details
new 2026 Kia Seltos car, priced at $27,321
2026 Kia Seltos
new
Pluton Blue/Black Roof exterior
CVT
Front-wheel Drive
$27,321
View Details
used 2026 Kia Sorento car, priced at $33,616
2026 Kia Sorento
used
Glacial White Pearl exterior
Automatic
All-wheel Drive
$33,616
View Details
View All Inventory