Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.8
854 Reviews
4.8

854 Reviews

Write a Review

Dealership Experience

10 yrs, 4 mos

Industry Experience

10 yrs, 4 mos

854 Reviews of Rachel Goal

October 26, 2026

Dealership Rating
Employee Rating

I’ve always had a great experience with Kia of Port Charlotte. The staff is friendly, professional, and courteous, and they make the entire process easy and stress-free. Ray Martin in the service depar More

by SUPERMAN0875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Martin

Oct 26, 2026

Kia of Port Charlotte responded

Thank you for choosing Kia of Port Charlotte. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 05, 2026

Dealership Rating
Employee Rating

Was very pleased with Rachel's kind welcome and concern that I had been properly advised of the costs involved with creating a new key fob. She is so pleasant to work with. More

by JOYKELLEY04
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Pappalardo

Oct 05, 2026

Kia of Port Charlotte responded

Knowing that Rachel made you feel welcome and ensured you understood the key fob costs is rewarding for our team. Thank you for the five-star rating, and we appreciate you trusting our service department with your Kia Soul.

October 03, 2026

Dealership Rating
Employee Rating

Service was fast and kept updates. Allowed me to track and see progress on the vehicle More

by BOGRAN11
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams

Oct 03, 2026

Kia of Port Charlotte responded

Knowing the fast service and regular updates kept you informed means a lot to our service team. We’re glad the service on your Kia K5 went smoothly and that you could watch its progress every step of the way.

September 27, 2026

Dealership Rating
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Ron did a very good and profesional job in explaining everything and keeping me informed. More

by HERMANNSCHALLER
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ron Munday

Sep 27, 2026

Kia of Port Charlotte responded

Your Kia EV6 is in great hands with our service department. Knowing that Ron explained everything clearly and kept you updated means a great deal to us.

September 18, 2026

Dealership Rating
Employee Rating

clean waiting area services performed on time just a great experience all around would recommend More

by ruhstorfer470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nino Mannino

Sep 18, 2026

Kia of Port Charlotte responded

Your note about our clean waiting area and on time service highlights the experience we aim to deliver. Knowing that the service on your Kia Seltos met your expectations is rewarding. Hearing that you’d recommend us means a lot to our team.

September 17, 2026

Dealership Rating
Employee Rating

Excellent arrival time and initial check-in by staff. Fast, courteous, friendly and complete service! More

by PWKALFF
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Mike Ferguson

Sep 17, 2026

Kia of Port Charlotte responded

Efficient check-in and attentive support are at the heart of our service approach, so we’re glad your Telluride received quick, courteous, and complete care. Your kind words and five-star rating mean a lot to us.

September 10, 2026

Dealership Rating
Employee Rating

Being going to Kia of port charlotte for more than 5 years, always had great experience in the service department. Leslie and rachael are the best advisors there. More

by orestescastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams

Sep 10, 2026

Kia of Port Charlotte responded

Knowing each visit over the past five years has been a positive experience means a lot to our service team. Leslie and Rachel are honored by your kind words, and our team looks forward to continuing to care for your Kia Telluride.

September 03, 2026

Dealership Rating
Employee Rating

Wish Ron would have told me about the broken seat part and having to order parts. Other than that, he did a great job. More

by Steven S
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Munday

Sep 09, 2026

Kia of Port Charlotte responded

Thanks for sharing about your experience with Kia of Port Charlotte. We appreciate your business and hope to see you again soon!

August 17, 2026

Dealership Rating
Employee Rating

It’s always an easy friendly transaction from the service advisors and staff at the dealership More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Kia of Port Charlotte responded

Friendly, straightforward service is how our advisors and staff aim to assist you with your Kia Sorento every time. Knowing that each visit feels easy and welcoming means a great deal to our service department.

August 06, 2026

Dealership Rating
Employee Rating

Warm reception, and excellent communication on progress of service. I also appreciate no "up-selling. Very professional, and I definitely don't recommend. More

by Dave2451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2026

Kia of Port Charlotte responded

Thank you for sharing your experience with us, Dave! We're happy to hear it went well and truly appreciate your feedback.

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