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Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.8
851 Reviews
4.8

851 Reviews

Write a Review

Dealership Experience

10 yrs, 3 mos

Industry Experience

10 yrs, 3 mos

851 Reviews of Rachel Goal

September 27, 2026

Dealership Rating
Employee Rating

Ron did a very good and profesional job in explaining everything and keeping me informed. More

by HERMANNSCHALLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Munday

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Sep 27, 2026

Kia of Port Charlotte responded

Your Kia EV6 is in great hands with our service department. Knowing that Ron explained everything clearly and kept you updated means a great deal to us.

September 18, 2026

Dealership Rating
Employee Rating

clean waiting area services performed on time just a great experience all around would recommend More

by ruhstorfer470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nino Mannino

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Sep 18, 2026

Kia of Port Charlotte responded

Your note about our clean waiting area and on time service highlights the experience we aim to deliver. Knowing that the service on your Kia Seltos met your expectations is rewarding. Hearing that you’d recommend us means a lot to our team.

September 17, 2026

Dealership Rating
Employee Rating

Excellent arrival time and initial check-in by staff. Fast, courteous, friendly and complete service! More

by PWKALFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Mike Ferguson

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Sep 17, 2026

Kia of Port Charlotte responded

Efficient check-in and attentive support are at the heart of our service approach, so we’re glad your Telluride received quick, courteous, and complete care. Your kind words and five-star rating mean a lot to us.

September 10, 2026

Dealership Rating
Employee Rating

Being going to Kia of port charlotte for more than 5 years, always had great experience in the service department. Leslie and rachael are the best advisors there. More

by orestescastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams

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Sep 10, 2026

Kia of Port Charlotte responded

Knowing each visit over the past five years has been a positive experience means a lot to our service team. Leslie and Rachel are honored by your kind words, and our team looks forward to continuing to care for your Kia Telluride.

September 03, 2026

Dealership Rating
Employee Rating

Wish Ron would have told me about the broken seat part and having to order parts. Other than that, he did a great job. More

by Steven S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Munday

Print
Sep 09, 2026

Kia of Port Charlotte responded

Thanks for sharing about your experience with Kia of Port Charlotte. We appreciate your business and hope to see you again soon!

August 17, 2026

Dealership Rating
Employee Rating

It’s always an easy friendly transaction from the service advisors and staff at the dealership More

by Keith
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Aug 17, 2026

Kia of Port Charlotte responded

Friendly, straightforward service is how our advisors and staff aim to assist you with your Kia Sorento every time. Knowing that each visit feels easy and welcoming means a great deal to our service department.

August 06, 2026

Dealership Rating
Employee Rating

Warm reception, and excellent communication on progress of service. I also appreciate no "up-selling. Very professional, and I definitely don't recommend. More

by Dave2451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams, Ron Munday

Print
Aug 08, 2026

Kia of Port Charlotte responded

Thank you for sharing your experience with us, Dave! We're happy to hear it went well and truly appreciate your feedback.

August 03, 2026

Dealership Rating
Employee Rating

I always have a fantastic experience at Kia of Port Charlotte. The team is professional, friendly, and they consistently do a great job with my vehicle. Highly recommend them! More

by martinez.mitchel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 03, 2026

Kia of Port Charlotte responded

Delighted to hear our team’s professionalism and friendly approach make every service visit enjoyable for your Kia Rio. We appreciate your recommendation and look forward to caring for your Rio again soon.

August 01, 2026

Dealership Rating
Employee Rating

They did a great job as usual. Very professional and everyone was very nice. They took videos of everything the did and offered suggestions to keep your car running good. Thank Yo More

by DENNIS847824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams, Maria Trillas, Ron Munday , Sherry

Print
Aug 01, 2026

Kia of Port Charlotte responded

Thanks for sharing how our team captured detailed videos of your Kia Soul and provided helpful maintenance tips. We’re glad you found the service professional and felt well cared for. We look forward to keeping your Kia running smoothly.

July 26, 2026

Dealership Rating
Employee Rating

Top-notch dealership. Sales and service are the best I’ve ever had. This is the second Kia I bought from the dealership and both have been superb!! More

by glennmahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams, Maria Trillas, Ron Munday

Print
Jul 26, 2026

Kia of Port Charlotte responded

It’s fantastic to hear our sales team and service department exceeded expectations on your second Kia. We appreciate your continued trust and look forward to assisting you again.

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