Kia of Port Charlotte

I had my car in for an oil change. They called me and recommended a new battery. I said please provide me with a price quote when I pick up my vehicle. They did not include the price q They called me and recommended a new battery. I said please provide me with a price quote when I pick up my vehicle. They did not include the price quote in my paperwork. So I called the next day and asked the service department to email a price quote on the new battery to me. That still has not happened. So I made an appointment with another store for battery replacement. Customer service has been declining incrementally over the past year or 2. Sad, because it was top notch customer service in 2019 and 2020! More

They were very knowledgeable and courteous, and took time even though they were packed and they let us know each step of the process of getting a new car even though they were packed and they let us know each step of the process of getting a new car More

Very welcoming, clean showroom and friendly staff. I would highly recommend this dealership to a friend. I would highly recommend this dealership to a friend. More

I did not like the fact that the cost of the car was inflated but preinstalling options that I would not add if I had the choice. inflated but preinstalling options that I would not add if I had the choice. More

This dealership is clean and spacious and in a convenient location. The staff is very friendly and helpful. location. The staff is very friendly and helpful. More

They have been absolutely amazing and I will continue to take my car there. Rachel has helped me the majority of my visits and has been an absolute sweetheart. take my car there. Rachel has helped me the majority of my visits and has been an absolute sweetheart. More

The dealership was immaculate and updated. Plenty of inventory here. Our salesman, Stephen Bruer went above and beyond with excellent customer service. He knew his product thoroughly. He hel Plenty of inventory here. Our salesman, Stephen Bruer went above and beyond with excellent customer service. He knew his product thoroughly. He helped make a financial deal happen. He took care of everything! Thank you! More

I was very pleased with the service and the attitude of everyone involved with purchase of our vehicle. Will definitely send people your way in the future!!! Thanks a bunch everyone involved with purchase of our vehicle. Will definitely send people your way in the future!!! Thanks a bunch More

Dealer charges useless add-ons that they will not remove. They also have dealer mark ups as well. The advertised price online is not what you will pay. They have “Sellurides” that have been on the lot f They also have dealer mark ups as well. The advertised price online is not what you will pay. They have “Sellurides” that have been on the lot for over 100 days. Our sales man was pleasant but it seemed like his hands were tied. You could see that he wanted to sell the vehicle but knows the dealer add-ons just kills his numbers. Boycott this dealer until they sell vehicles at a msrp with NO add-ons. Hopefully the new ownership will change things for the better. More

I Waited 3 hours for an oil change and had to drive an hour each way to get there. A 5 hour day for an oil change. hour each way to get there. A 5 hour day for an oil change. More