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Kia of Port Charlotte

Port Charlotte, FL

Overview
Employees
Reviews
Vehicles
4.6
4,251 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,251 reviews

January 09, 2023

Went to get an regular service, but the cabin air filter and glove box was left disassembled with parts for it missing. Went back, got a new filter but now I have to wait and return again for replacement pa More

by ALASDAIR.VALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Steitz
Report | Print
Jan 12, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your feedback regarding your recent service visit. We apologize for any incomplete work that caused inconvenience on your part. We are working to remedy your situation and look forward to getting this taken care of for you.

January 08, 2023

Tienen que estar más atentos cuando hacen servicio. Casi 2 hrs espere x mi servicio de cambio de aceite. Mi guagua ya estaba lista y si no voy a ver q pasaba no me decían. Vengo desde Cape Coral a mi c More

by gabriellopez317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Report | Print
Jan 11, 2023 -

Kia of Port Charlotte responded

Acepte nuestras disculpas por las molestias durante su visita. Nuestro gerente ha revisado sus comentarios y está tomando medidas para garantizar que esto no suceda en el futuro. Esperamos verte de nuevo.

January 08, 2023

Steven in service was very helpful and kind such a sweet young man answered all my questions and concerns More

by Mattie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2023 -

Kia of Port Charlotte responded

Thank you Mattie for sharing your five star experience with Steven in Service. We appreciate you choosing us for the care of your Kia and we look forward to seeing you again.

January 08, 2023

Went over and beyond on service, fast and hassle free. Customer service made me feel special More

by mgvarner93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2023 -

Kia of Port Charlotte responded

We are so glad to hear you were treated well by our Service team. Thank you for sharing your positive experience and for choosing us. We look forward to seeing you again.

January 07, 2023

Pleasant staff with a convenient location to our home. While the sales staff were quick to meet you in the lot it didn’t feel pressured. More

by KEBTTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Steitz
Report | Print
Jan 11, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our staff. We appreciate your business and look forward to seeing you again.

January 06, 2023

Had what we were looking for. Friendly with a great atmosphere. Helpful in answering questions and understanding of the vehicles. More

by miranda78morris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
Report | Print
Jan 11, 2023 -

Kia of Port Charlotte responded

Thank you for taking the time to write your five star review. We are glad to hear you were well taken care of by our sales staff and we hope you enjoy your Kia. Please let us know if there is anything else we can do to ensure a great ownership experience as well!

January 06, 2023

They got me in the same day I called and the price for fixing my tire was 35 dollars and they also cleaned the outside of my car. More

by JJLINDBERG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Report | Print
Jan 11, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department. We look forward to seeing you again.

January 06, 2023

Fast service. Seem to get it right in first trip.appointments easily available There's 15. 😁 More

by ctpoor01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Report | Print
Jan 10, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service team. Thank you for choosing us and we look forward to seeing you upon your next visit!

January 06, 2023

Greeting was great but 2. 5 hr wait for oil change was a bit much. More

by Dow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2023 -

Kia of Port Charlotte responded

Thank you for your feedback regarding your recent service experience. We do understand it can be frustrating when service takes longer than expected, and we are working towards more staffing to accommodate our increase in service traffic. Please know we are doing everything we can to ensure your wait time is improved upon your next visit.

January 06, 2023

Walking into the front door for the first time was very friendly and helpful getting to my sales person. The sales person Chris Was a great help with his knowledge and his comfortable demeanor that makes More

by jlarp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
Report | Print
Jan 11, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Chris in sales. We appreciate you choosing us for the purchase of our new Kia and hope you enjoy.

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