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Kia of Port Charlotte

Port Charlotte, FL

4.6
4,254 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,254 reviews

January 06, 2023

Greeting was great but 2. 5 hr wait for oil change was a bit much. More

by Dow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Kia of Port Charlotte responded

Thank you for your feedback regarding your recent service experience. We do understand it can be frustrating when service takes longer than expected, and we are working towards more staffing to accommodate our increase in service traffic. Please know we are doing everything we can to ensure your wait time is improved upon your next visit.

January 06, 2023

Walking into the front door for the first time was very friendly and helpful getting to my sales person. The sales person Chris Was a great help with his knowledge and his comfortable demeanor that makes More

by jlarp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
Jan 11, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Chris in sales. We appreciate you choosing us for the purchase of our new Kia and hope you enjoy.

January 06, 2023

Had what we were looking for. Friendly with a great atmosphere. Helpful in answering questions and understanding of the vehicles. More

by miranda78morris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
Jan 11, 2023 -

Kia of Port Charlotte responded

Thank you for taking the time to write your five star review. We are glad to hear you were well taken care of by our sales staff and we hope you enjoy your Kia. Please let us know if there is anything else we can do to ensure a great ownership experience as well!

January 06, 2023

Jay at customer service is great, very caring and understanding to all. Kia of Port Charlotte has limited vehicles available but do their best finding the vehicle you like. More

by luis4273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Jan 10, 2023 -

Kia of Port Charlotte responded

Thank you for your five star review and positive comments regarding your experience with our team. You are in good hands with Jay. We appreciate you choosing us and look forward to seeing you again.

January 05, 2023

They work with you to get you a nice car and very friendly. Thank you More

by blondscorpio540
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Gomez
Jan 06, 2023 -

Kia of Port Charlotte responded

We are glad to hear you had a great experience while purchasing your Kia with our team. Thank you for taking the time to leave your five star review and for choosing us.

January 05, 2023

The service walking in the door was very quick and friendly and inviting.. I Felt like I was in the right place More

by jlarp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
Jan 10, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our team. We appreciate you choosing us and hope you enjoy your new Kia!

January 05, 2023

I’ve been impressed by this KIA dealership from day one. And, I love my KIA Soul. More

by judimattson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Michael Steitz
Jan 06, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our dealership. We are so glad to hear you love your Kia Soul and we are here for you with whatever you need to make your ownership experience a great one! We look forward to seeing you again.

January 05, 2023

Kyle was very knowledgeable, professional and patient. He even took screenshots of navigation area and sent them to me when I had questions. We would definitely ask to work with him again. More

by Pabrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I can’t remember the man’s name in finance but he also was great, Kyle Finney
Jan 10, 2023 -

Kia of Port Charlotte responded

We appreciate you taking the time to write a positive review regarding your experience with Kyle in sales. We are glad to hear everything worked out well for you and hope you enjoy your new Kia!

January 03, 2023

Tim was very helpful throughout the entire process, and was extremely thorough with his explanations. Overall, was a wonderful experience. More

by kayleedeckerr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Lawhorn
Jan 06, 2023 -

Kia of Port Charlotte responded

We appreciate you taking the time to write your five star review! Thank you for choosing us for the purchase of your Toyota and for your kind words regarding your experience with Tim in sales.

December 21, 2022

Not well organized at dealing with customer complaints. Too many people become involved with the process of dealing with and resolving customer issues. Promises made become difficult to deliver within cust More

by buzz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steven Reinhardt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Gomez
Dec 27, 2022 -

Kia of Port Charlotte responded

Hi Buzz, we've received your previous reviews and have been working with you to get your issue resolved. It sounds like this was still not resolved to your satisfaction, so we'd like to know what more we can do for you. Please call 941-249-6287 to discuss. Thank you.

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