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Kia of Port Charlotte

Port Charlotte, FL

Overview
Employees
Reviews
Vehicles
4.6
4,268 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,268 reviews

December 11, 2022

On time. Nice people to deal with clean dealer. An had me out within the hour. Can't ask for more More

by ken_robinson11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department. We are glad to hear all went as expected and look forward to seeing you again.

December 11, 2022

Vehicle not washed. Service due reminder not reset. Several calls to service not answered. Service mgr unresponsive. More

by davefoxlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vivian Molinero
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Dec 14, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your feedback regarding your recent service visit. We strive for excellence here at Kia of Port Charlotte and it sounds like we fell short. Please know your comments are under review by our management team so that we can investigate what went wrong. We hope to have the opportunity upon a future visit to turn your experience around.

December 11, 2022

Had a great experience here ! ! Very helpful and friendly staff !! Definitely would recommend this dealership!! More

by vllrcs2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie DeLuca
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Dec 14, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience and recommendation regarding your recent visit to our Service Department. We are glad to hear all went well and look forward to seeing you again.

December 10, 2022

I've had my car for 5 months at the time of my oil change and I had to pay $50 for a bulb that went out in a car I've had 5 months. Don't think it's fair. Also didn't appreciate the fact the list price on th More

by LisaMCutcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Report | Print
Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you Lisa for your feedback. We understand the costs of vehicle ownership can be a bit frustrating, and we're here to try to make it as painless as possible. Regarding our vehicles for purchase, all of our pricing and fees are clearly presented in writing during the time of purchase as well as stated on our website - and it is standard for dealers to have taxes and fees in addition to list price. We are always here to help in any way, whether it's clearing up any confusion or making sure your vehicle is in optimum condition. We look forward to assisting you again upon a future visit.

December 10, 2022

Very attentive and timely . On time delivery as promised . Work done to satisfaction. Thank you More

by JLISAGIANTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
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Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service team. We appreciate you trusting us with the service of your Kia and look forward to seeing you again.

December 10, 2022

They were very nice and respectful. Definitely gave the deal I was asking for. They made the process very smooth and easy. More

by skylarrae0618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
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Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your hassle-free experience with our sales staff. We are glad to hear all worked out well and we appreciate you choosing us for the purchase of your new Kia!

December 10, 2022

Helpful people I needed a car on a budget and got a great car under my budget. Thank You More

by Freshstart34293
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narana Johnson
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Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with us. We are glad to hear you found a vehicle you love for a great price and appreciate you choosing us.

December 10, 2022

Everyone is nice and are willing to answer any and all questions. Very clean place. More

by tammyeastman123107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Steven in Service. We appreciate your business and look forward to seeing you again.

December 10, 2022

Reliable and Good customer service; work in a timely fashion while creating a warm atmosphere. More

by Indira_ball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
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Dec 10, 2022 -

Indira_ball responded

This dealership has been reliable with Good Customer service and car service. All the staff is friendly and attentive to customers' needs creating a warm professional atmosphere.

December 09, 2022

Excellent service with Rachel Goal. she knows her stuff. I would recommend her toanyone that asks. More

by kathypouk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your stellar experience with Rachel in Service. We appreciate your business and look forward to seeing you upon a future visit.

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