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Kia of Port Charlotte

Port Charlotte, FL

Overview
Employees
Reviews
Vehicles
4.6
4,272 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,272 reviews

December 10, 2022

Reliable and Good customer service; work in a timely fashion while creating a warm atmosphere. More

by Indira_ball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
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Dec 10, 2022 -

Indira_ball responded

This dealership has been reliable with Good Customer service and car service. All the staff is friendly and attentive to customers' needs creating a warm professional atmosphere.

December 10, 2022

Very attentive and timely . On time delivery as promised . Work done to satisfaction. Thank you More

by JLISAGIANTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
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Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service team. We appreciate you trusting us with the service of your Kia and look forward to seeing you again.

December 10, 2022

I've had my car for 5 months at the time of my oil change and I had to pay $50 for a bulb that went out in a car I've had 5 months. Don't think it's fair. Also didn't appreciate the fact the list price on th More

by LisaMCutcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
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Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you Lisa for your feedback. We understand the costs of vehicle ownership can be a bit frustrating, and we're here to try to make it as painless as possible. Regarding our vehicles for purchase, all of our pricing and fees are clearly presented in writing during the time of purchase as well as stated on our website - and it is standard for dealers to have taxes and fees in addition to list price. We are always here to help in any way, whether it's clearing up any confusion or making sure your vehicle is in optimum condition. We look forward to assisting you again upon a future visit.

December 09, 2022

The service team is on the money. Laura is a great customer service person. Excellent followup and very articulate. My service advisors as well are very conscientious and polite More

by richiemorano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura scheduling , Jay Calderon
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Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you for your five star rating and positive comments regarding our Service team. We appreciate you choosing us and look forward to seeing you again.

December 09, 2022

Very pleased with the service we received and professionalism. Thank you Port Charlotte Kia for making us feel valued!! More

by Jlgonzalez06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Report | Print
Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service team. We appreciate you choosing us and look forward to seeing you upon your next visit.

December 09, 2022

Excellent service. Very professional customer service and great team with amazing energy. Would go back any time. More

by Shenol871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Vivian Molinero, Michael Steitz
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Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service team. We are glad to hear all worked out well and look forward to seeing you again upon a future visit.

December 09, 2022

Tim was great to work with! There was no pressure and the process was fairly easy. Thanks so much for all your help! More

by Obie19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Lawhorn
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Dec 12, 2022 -

Kia of Port Charlotte responded

We appreciate you taking the time to share your five star experience with Tim in sales. Thank you for choosing us for the purchase of your new Kia. Enjoy!

December 09, 2022

Excellent service with Rachel Goal. she knows her stuff. I would recommend her toanyone that asks. More

by kathypouk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your stellar experience with Rachel in Service. We appreciate your business and look forward to seeing you upon a future visit.

December 08, 2022

We have bought four cars from them very satisfied and the service department is the best, Rachel Cole is the best person I've ever delt with i would highly recommend them. More

by Steve Alicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Kia of Port Charlotte responded

Thank you Steve for your continued business and positive comments regarding your experience with us! We look forward to seeing you again.

December 08, 2022

They were Professional and courteous. The Work was done without a problem. It does take a long wait , because of my maintenance contract. Phone hold time is terrible and not the dealers More

by Djnnila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department. We do apologize for any inconvenience as far as wait time.

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