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Kia of Port Charlotte

Port Charlotte, FL

Overview
Employees
Reviews
Vehicles
4.6
4,277 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,277 reviews

December 09, 2022

Very pleased with the service we received and professionalism. Thank you Port Charlotte Kia for making us feel valued!! More

by Jlgonzalez06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
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Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service team. We appreciate you choosing us and look forward to seeing you upon your next visit.

December 09, 2022

Excellent service. Very professional customer service and great team with amazing energy. Would go back any time. More

by Shenol871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Vivian Molinero, Michael Steitz
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Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service team. We are glad to hear all worked out well and look forward to seeing you again upon a future visit.

December 09, 2022

Tim was great to work with! There was no pressure and the process was fairly easy. Thanks so much for all your help! More

by Obie19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Lawhorn
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Dec 12, 2022 -

Kia of Port Charlotte responded

We appreciate you taking the time to share your five star experience with Tim in sales. Thank you for choosing us for the purchase of your new Kia. Enjoy!

December 08, 2022

Our first auto, the Optima, didn’t need service; however, the older Hyundai Sonata was given the attention and excellent service we were thrilled with! Many thanks to Vivian and the technician! More

by SMILIJACK4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Report | Print
Dec 12, 2022 -

Kia of Port Charlotte responded

We appreciate you taking the time to share your five star experience during your recent service visit. We are glad all worked out well with your Sonata and we look forward to seeing you again.

Dec 12, 2022 -

SMILIJACK4U responded

We will be bringing in the Kia in a timely manner when the schedule suggests. Thanks again!

December 08, 2022

Kia dealership has come a long way, looks very nice a good inventory of vehicles and staff is friendly More

by orestescastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you for your five star rating and positive comments. We appreciate you choosing us and look forward to seeing you again!

December 08, 2022

We have bought four cars from them very satisfied and the service department is the best, Rachel Cole is the best person I've ever delt with i would highly recommend them. More

by Steve Alicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Kia of Port Charlotte responded

Thank you Steve for your continued business and positive comments regarding your experience with us! We look forward to seeing you again.

December 08, 2022

They were Professional and courteous. The Work was done without a problem. It does take a long wait , because of my maintenance contract. Phone hold time is terrible and not the dealers More

by Djnnila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department. We do apologize for any inconvenience as far as wait time.

December 07, 2022

My most recent visit was less than satisfactory. My service representative was great once I was able to finally make contact with them. This dealership had the best customer service at one time, but More

by CoBu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Goal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vivian Molinero
Report | Print
Dec 12, 2022 -

Kia of Port Charlotte responded

We appreciate your honest feedback and apologize for not meeting expectations during your recent service visit. Please know your comments are under review by Management and are taken seriously. We hope to turn your experience into a five star one upon a future visit.

December 06, 2022

Friendly and inviting staff, answered all our questions and concerns. Left happy new owners of a brand new Telluride. More

by Pratt95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Lawhorn
Report | Print
Dec 07, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Tim in Sales. We appreciate you choosing us and hope you enjoy your new Telluride!

December 06, 2022

Very disappointed to find Kia of Pirt Charlotte, unwilling to give a break in a vulnerable part of the air conditioning system. My 2023 sportage had 4624 miles on it. The AC stopped working, the s More

by cafavro
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Michael Steitz
Report | Print
Dec 07, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback regarding your recent service visit with us. Please know your comments are taken seriously and we are looking into your case at the management level.

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