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Kia of Port Charlotte

Port Charlotte, FL

4.6
4,278 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,278 reviews

December 06, 2022

Friendly and inviting staff, answered all our questions and concerns. Left happy new owners of a brand new Telluride. More

by Pratt95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Lawhorn
Dec 07, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Tim in Sales. We appreciate you choosing us and hope you enjoy your new Telluride!

December 06, 2022

Always treated good and the work is done in a timely manner. I'll be back More

by RUSSROX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review and your return business. We appreciate you trusting us with the service and maintenance of you Kia and look forward to seeing you again!

December 06, 2022

I will never shop here again you are liars, also took advantage of me n my age. More

by GATORMAMA52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle Finney
Dec 07, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your feedback. Please know we would never deliberately take advantage of our customers. Without having a name or VIN, or any details from your comments to look into your situation, it makes your issue difficult to address and correct. Please call 941-249-6287 to discuss.

December 05, 2022

Warranty repair required. Parts were ordered, service date set, and repair visit made. Got in and out in much less time than expected. More

by What’s on the Tele?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Kia of Port Charlotte responded

We're glad to hear all went smoothly with your recent warranty work. Thank you for taking the time to leave a positive review. Our team appreciates it!

December 05, 2022

Rachel was amazing! She is very congenial and helped with my infotainment system, too. Not only that, she was fun! It’s difficult to find people who provide great custom More

by slp_laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

slp_laurie responded

Rachel rocks! Pay her well, compliment her often, and don’t lose her. Her customer service and overall personable interaction is great. I really appreciated how she went above and beyond to help fix my infotainment issue (that turns out was a me problem). Rachel is my service advisor for life!

December 05, 2022

Like my mother-in-law said she loves this place the service and attention to detail is what makes you feel good. More

by Jackieca8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Kia of Port Charlotte responded

Thank you for your five star rating and positive comments regarding our Service Department!

December 05, 2022

I’ve bought two cars from this location. Both times were great experiences. Highly recommend More

by RYANSTECK22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noel, Youssef Issa
Dec 07, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Youssef in sales. We appreciate you returning to purchase another vehicle with us and hope you enjoy!

December 05, 2022

Friendly, clean, new, nice amenities. Service was as expected in a net I mean they said they were going to do it and they did it. Very good. More

by KATHYZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A woman also was on my car, but I never did get her name
Dec 06, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with us. We appreciate you choosing us and look forward to seeing you upon your next visit

December 05, 2022

Everyone there at the dealership was very helpful and respectful. We will be back to the dealership, taking our car in for maintenance and service. More

by Jaxff85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Steitz
Dec 07, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review and for trusting us with the service and maintenance of your Kia. We look forward to seeing you upon your next visit!

December 05, 2022

I was greeted by Michael at the service drive in. He gave me an estimate of the synthetic oil change and tire rotation and complete multipoint inspection. Everything was good. And the total cost came More

by Bob.shannon49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Dec 07, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department in detail! We appreciate you choosing us and look forward to seeing you again.

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