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Kia of Port Charlotte

Port Charlotte, FL

4.6
4,229 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,229 reviews

August 18, 2022

I made a trip to an appointment. I took time off from work to make sure I was timely. I made the appointment because I received a letter for a safety recall. They told me to wait. I More

by DOCTURUS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Steven Reinhardt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback. Your review has been passed on to our Service Manager, as we strive for excellent customer service and this helps us improve. We look forward to providing better service to you on a future visit.

August 18, 2022

On time clean waiting area, took care of tire pressure that happen after leaving service area More

by menke1938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Aug 25, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

August 18, 2022

Hands down best service department in town, great customer service awesome people highly recommend them !!! More

by jray12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Vivian Molinero, Michael Steitz, Marc Lepore
Aug 25, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your five star experience with our Service Team!

August 17, 2022

All the people at Kia were awesome, especially Jay Calderon that was so attentive and explained everything so well. More

by RAFUSECHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Aug 25, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Jay in Service! We appreciate your business.

August 17, 2022

Went in for parts recall. Never received receipt showing work or shown how your maintenance check looked. 🥴 More

by valupshous
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Aug 17, 2022 -

valupshous responded

Hmmmmm

Aug 18, 2022 -

Kia of Port Charlotte responded

Thank you for your review, it has been forwarded to our Service Manager and we are looking into your situation so that we can get you answers.

August 17, 2022

I felt very at ease at KIA of PC, NO high-pressure sales. Thank you, Bill! More

by h_rolfson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Shallow
Aug 25, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Bill. Enjoy your new Kia!

August 17, 2022

Very professional waiting time a little longer than in the past seviice representative acknowledged was extremely helpful in answering questions on your products and services More

by hsullivan42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review! We apologize for a little bit of extra wait time and will do our best to remedy that on your next visit.

Aug 25, 2022 -

hsullivan42 responded

Okay will see what future brings as it is a good product hope service remains up par

August 17, 2022

Everything was great but the wait was a little longer than usual. I heard only one person was working on oil changes. If so, hire another. More

by HENRYHYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon, Vivian Molinero
Aug 25, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback. We do have a full team of technicians and it must have been a situation where we were short staffed on that particular day. We look forward to seeing you again so we can do our best to provide quicker service.

August 17, 2022

Everyone was pleasant and friendly the service team did their job efficiently and timely. Would definitely recommend More

by Carole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Aug 25, 2022 -

Kia of Port Charlotte responded

Thank you Carole for your five star review regarding our Service Department! Looking forward to seeing you again.

August 17, 2022

My appointment for service was at 9:15 and the car was taken back right away the service was complete at 11:20 every thing was completed and the guy at the service desk was nice but I feel 2 hours is to l More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Aug 25, 2022 -

Kia of Port Charlotte responded

We appreciate your feedback, which has been passed along to our Service Manager for review. We do hope to see you again!

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