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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,240 Reviews

2,240 Reviews of Kia of Port Charlotte - Service Center

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November 08, 2022

Great service center, if you get the right advisor. We will always ask for Rachel Goal More

by McGuire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Rachel in Service. We appreciate you choosing us and look forward to seeing you again.

November 07, 2022

Wonderful dealership, great staff, always clean, every one is so nice, especially the service staff More

by addy.litsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Michael Steitz, Marc Lepore
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service team!

November 07, 2022

Good customer service. Waiting area was convenient and had many amenities to pass the time More

by AMP1643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Kia of Port Charlotte responded

We appreciate your positive review! Thank you for choosing us for your service needs. We look forward to seeing you back again in the future.

November 07, 2022

Great service! Very friendly and fast. Nice, clean waiting area. I have bought two cars from them and will buy again. More

by rahtbarg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Steitz
Nov 08, 2022 -

Kia of Port Charlotte responded

Thank you for your continued business and for sharing your positive experience with us!

November 07, 2022

Exceptional customer service. The service department is very thorough and explained everything that would be done. More

by dawnstover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Vivian Molinero, Michael Steitz, Marc Lepore
Nov 08, 2022 -

Kia of Port Charlotte responded

We appreciate your five star rating and positive comments regarding your experience with our service team!

November 07, 2022

Appt at 7:30 didn’t finish until almost 10am next appointment will be later More

by Taniquabrown83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback regarding your recent service visit. We do our best to complete service in a timely manner and do apologize for not meeting expectations for wait time. We look forward to seeing you again!

November 06, 2022

It was clean, people were friendly and knowledgeable. My car was serviced promptly and I was on my way. More

by CCTU6BOAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review and for trusting us with the service of your Kia!

November 06, 2022

Dropped off my car for maintenance and it was done without. Couple hours. Great service . More

by BRANDIEFANTASY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department!

November 06, 2022

I called and made an appt for my oil to be changed and a weird noise to be looked for/at. When I arrived (early, left my car all day) I showed a video of the noise my car was making. Also explained that it More

by Altimberman1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Goal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for your candid feedback and we do apologize for falling short of expectations. Your comments have been passed along to our management staff for review, as we hope to remedy any issues and do better by you in the future. We hope we can earn the opportunity to do so.

November 06, 2022

My wife and I upon arriving at Kia of Port Charlotte’s service Department, and throughout our two hour appointment for my 2018 Kia minivan found that we were totally satisfied with the entirety of our exp More

by Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vivian Molinero
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for your positive feedback and five star rating regarding your recent service experience! We appreciate you and your wife trusting us with your vehicle and look forward to seeing you again.

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