Kia of Port Charlotte - Service Center

excellent service from all employees. work done in a timely manner all were kind and friendly work done in a timely manner all were kind and friendly More

Great service center, if you get the right advisor. We will always ask for Rachel Goal We will always ask for Rachel Goal More

Good customer service. Waiting area was convenient and had many amenities to pass the time Waiting area was convenient and had many amenities to pass the time More

Great service! Very friendly and fast. Nice, clean waiting area. I have bought two cars from them and will buy again. Very friendly and fast. Nice, clean waiting area. I have bought two cars from them and will buy again. More

Exceptional customer service. The service department is very thorough and explained everything that would be done. The service department is very thorough and explained everything that would be done. More

Wonderful dealership, great staff, always clean, every one is so nice, especially the service staff one is so nice, especially the service staff More

Appt at 7:30 didn’t finish until almost 10am next appointment will be later appointment will be later More

It was clean, people were friendly and knowledgeable. My car was serviced promptly and I was on my way. My car was serviced promptly and I was on my way. More

My wife and I upon arriving at Kia of Port Charlotte’s service Department, and throughout our two hour appointment for my 2018 Kia minivan found that we were totally satisfied with the entirety of our exp service Department, and throughout our two hour appointment for my 2018 Kia minivan found that we were totally satisfied with the entirety of our experience! More

I called and made an appt for my oil to be changed and a weird noise to be looked for/at. When I arrived (early, left my car all day) I showed a video of the noise my car was making. Also explained that it weird noise to be looked for/at. When I arrived (early, left my car all day) I showed a video of the noise my car was making. Also explained that it sounded like it was the tire area. 3 hrs later my oil was changed and my car was ready for pick up. They couldn't duplicate the noise. I called right back to asked if I needed brakes.... I had to leave a message. 4 HRs later I called back (since I had not gotten a call back yet). He couldnt answer because he didn't know they answer (apparently they hadnt looked at that yet..). He didnt call me back that night to give me an answer. I'd offered to leave my car overnight so that they could drive it around again to hear the problem/ noise. The next morning I called to ask again about the brakes. Also wondering how they did a full search for the noise when they hadn't even taken off the tires... Long story short. This is not my first time having issues with this dealership. The woman answering the phone kept telling me that it was the end of the month... they were busy..... basically saying i wasn't a priority I will not be taking my Kia back here! Very poor service! The problem was struts and a cv axel thing which I will have done at the shop that actually took the time to look for the problem. Not just plug in a computer and tell me nothing was wrong! I know my car! More