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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,239 Reviews

2,239 Reviews of Kia of Port Charlotte - Service Center

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November 01, 2022

Great dealership! Clean. Friendly. Goes out of their way to help the customer! Easy in and out More

by Emilys74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with us! We look forward to seeing you again.

November 01, 2022

Excellent! Everything was professional and timely. Rachael was very knowledgeable and helpful. Enjoyed the experience and feel confident in the service I rec More

by kkaveny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Rachel in Service! We look forward to seeing you again.

November 01, 2022

Mike was great. Very communicative, polite, and professional. Though this is the third time they've put different valve caps on my tires. I even got bright yellow More

by diesel3981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Steitz
Nov 03, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your feedback with us. We apologize for the mixup with your tire caps and understand your concern regarding pricing. Unfortunately in the last two years costs of both labor and parts have increased considerably industry-wide and we do our best to price everything accordingly. It is not our intention to price unfairly, as we want to foster long-term relationships with our customers. We are glad to hear you had a good experience with your advisor and hope to see you again.

October 31, 2022

People are always treated in a kind & respectful manor. Though the cost is a bit high. I don't mind paying more when the quality of the dealership is very high. More

by pjmmasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Lepore
Nov 03, 2022 -

Kia of Port Charlotte responded

We appreciate your positive review and continued business in our Service Department. Looking forward to seeing you again!

October 31, 2022

The service department is the best and Rachel is amazing I would highly recommend that you take your vehicle to them I own three vehicles and everyone goes there Kia of Port Charlotte gets it right the firs More

by Steve Alicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you Steve for sharing your positive experience with our Service team. We appreciate you returning to us and trusting us with your vehicles. Looking forward to seeing you again!

October 31, 2022

I really was very impressed how the customer service and how the service for my vehicle was. More

by SHAUNATRAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with us!

October 31, 2022

The staff is always very helpful and supportive and there are snacks available! I love my Forte and appreciate the attention that I receive as well as my car. Keep up the great work!! More

by kmyron
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience servicing your Forte with us! We look forward to seeing you again in the future.

October 31, 2022

I, an owner of a Hyundai SantaFe use KIA of Port Charlotte as it’s less than three miles from my home. I must always wait for the work to be done and they always find me to say what’s going on wit More

by dupdav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department! We appreciate you leaving a detailed review and for trusting us with your vehicle.

October 30, 2022

Maintenance work is too expensive. They started doing work after telling me they would give me an estimate first. Employees are not helpful and don’t return calls. Car not ready when More

by I gordon1425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vivian Molinero
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback. We're sorry to hear we fell short of expectations, as we pride ourselves on our customer service. We hope you will give us the opportunity to turn your experience around on your next visit.

October 30, 2022

A friendly atmosphere greets you as you enter the building. The service crew knows their job and gets things going, listens closely as to why you are here today. Relax, and in no time you vehicle is More

by steveskipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2022 -

steveskipp responded

Good place to buy, lease, new or used.

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