Back

Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,239 Reviews

2,239 Reviews of Kia of Port Charlotte - Service Center

Sort by
October 30, 2022

My service was completed in an extremely timely matter. Very impressed with how quickly my car was finished. More

by msjenjen70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for taking the time to leave your five star review regarding your recent service visit. We look forward to seeing you again!

October 30, 2022

Good experience, got in right at appointment time and repair was done while I waited. Excellent waiting area and my car was returned clean and ready to go. More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review! We're so glad to hear you had a good experience with our service team and look forward to seeing you again.

October 28, 2022

POORLY MANAGED. SERVICE MANAGER RUDE. BOUGHT 3 NEW KIAS WILL NOT RETURN IVE NEVER BEEN TREATED SOOO POORLY. More

by GRUMPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Goal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Kia of Port Charlotte responded

We are sorry to hear we fell short of expectations and please know your comments are taken seriously. We hope we have the opportunity to turn your experience into a positive one upon a future visit. Thank you for your feedback.

October 28, 2022

Been dealing here since 2018 had our cars serviced here since we moved here from up north. Where we had our cars serviced by the Kia dealer in Joliet Illinois. More

by Bruno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill (Lieutenant), Michael Steitz
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for your repeat business with our Service Department. We appreciate your loyalty and look forward to seeing you again!

October 27, 2022

Was very pleased with how fast they repaired my car! Did a good job! Thank uou. More

by Marianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review of our Service team. We appreciate you choosing us and look forward to seeing you again.

October 27, 2022

Responsive service assistants and good technician expertise. Prices are high but in the long run worth it. More

by bheff0706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience servicing your Kia with us!

October 26, 2022

This was my first time bringing my new Sorrento in for an oil change. The staff were friendly and the waiting area was very clean with plenty of seats. More

by springranimx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Kia of Port Charlotte responded

We appreciate you choosing us to service your Sorento and we are happy to hear you had a positive experience. We look forward to seeing you on your next visit.

October 25, 2022

The service department is very well run. Everyone is friendly and the waiting area is clean. We always service our Kia’s there. More

by Loomis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Steitz
Oct 26, 2022 -

Kia of Port Charlotte responded

Thank you for your loyalty and your positive comments. We look forward to seeing you again!

October 25, 2022

Great service, friendly employees. Have been coming here for years, through the switching of ownership, the service has not changed. More

by kwelsh77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for returning to us for the service of your vehicle. We are glad to hear you continue to have a quality experience in our Service Department and look forward to seeing you again!

October 24, 2022

Our motor was replaced, coverd by warranty. Then we were told the alternator needed to be replaced, although it was working fine, because the pulley was making a noise. Estimate $1,000. This wa More

by trooper1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Reinhardt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback regarding your experience with our Service Department. We strive to provide excellent service and apologize for falling short of expectations. Your review has been passed along to our management team so we can better understand how to improve.

...
152
...