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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,239 Reviews
Call Service Center (941) 308-9299

2,239 Reviews of Kia of Port Charlotte - Service Center

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October 24, 2022

Great customer service! Everyone was so polite and very attentive. Had the answers to all my questions. More

by bethunedanielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vivian Molinero
Report | Print
Nov 07, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your five star experience with our Service team and look forward to seeing you again!

October 24, 2022

Good service, kindness attention and they keep us informed . You are getting opportunity and fadt service than before More

by jg1953usp
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

October 24, 2022

Efficient and courteous service in a timely manner. It’s always a pleasure to go to Fucclllo Kia. More

by Bruce Pruiksma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Report | Print
Oct 25, 2022 -

Kia of Port Charlotte responded

Thank you Bruce for sharing your five star experience with us. We appreciate you coming to us for your service and maintenance needs and look forward to seeing you again.

Oct 26, 2022 -

Bruce Pruiksma responded

Thank you. My pleasure!

October 21, 2022

Kia of Port Charlotte provides excellent service. I have been a Kia customer since April 2021, I congratulate the staff. They are doing good work More

by sjeanite75
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vivian Molinero
Report | Print
Oct 24, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service team. We thank you for your loyalty and look forward to seeing you again!

Oct 25, 2022 -

sjeanite75 responded

Thank you. I wish Kia of Port Charlotte the best going forward.

October 21, 2022

This was a warranty service. Dealership communication terrible. It took over two months to coordinate getting the car in. Several calls not returned! Very disappointed and not wh More

by Jeremiason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Goal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback regarding your recent service experience. We strive for five star customer care and we do apologize for falling short here. Your comments have been passed on to our Service Manager, as we'd like the opportunity to turn your negative experience into a positive upon your next visit.

October 21, 2022

Service area is very polite and efficient. I enjoy getting my Soul serviced at the Port Charlotte Kia dealership More

by brnddwlng2 Brenda Jensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department! We appreciate you choosing us and look forward to seeing you again.

October 21, 2022

Good hours, full service, always friendly, clean with drinks and snacks, fair pricing without being pushy. More

by Sport1nike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Report | Print
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department. We appreciate your business and look forward to seeing you again!

October 21, 2022

La atención que le dan al cliente es excelente, al igual que el servicio. Lo recomiendo More

by romanlopez34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Report | Print
Nov 07, 2022 -

Kia of Port Charlotte responded

Gracias por compartir tu gran experiencia con nosotros. Agradecemos que nos elija!

October 20, 2022

Service was performed while I was busy doing something else with my time. Tech called me when car was ready. Price was higher than I expected for an oil change. More

by D4684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your experience with our Service Department. We do our best to price fairly in the face of cost increases and our pricing is displayed prominently on our menu board to avoid any confusion. We do look forward to seeing you again!

October 20, 2022

My service advisor provided me with outstanding customer service. He was professional, courteous and knowledgeable. , and treated me with the utmost respect. More

by cjmas3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Lepore
Report | Print
Nov 07, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Marc in Service. We appreciate your business and look forward to seeing you again!

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