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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,239 Reviews
Call Service Center (941) 308-9299

2,239 Reviews of Kia of Port Charlotte - Service Center

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September 21, 2022

Surprised buy the bill. ASKED for regular oil change and got full synthetic. Extra $40 Hope this doesn’t happen again More

by Candy.jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Report | Print
Oct 13, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your feedback. Full synthetic is required on certain vehicles OR must be completed if your vehicle was previously serviced with synthetic oil. We'd like to know more details regarding your visit so we can make adjustments in the future if needed, as we'd like to make sure your next visit is a five star experience.

September 21, 2022

Incompetent. Do not listen to request. When wrong try to talk way out of it. Offer no compensation. When told something is wrong with new car under 4 yr. Warranty More

by gemccready
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Reinhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich, service manager
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Oct 13, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your feedback - we are looking into your recent service experience and our manager is aware of your review.

September 21, 2022

Quick, and to the point. Knowledge of my vehicle, service was fast. Thank you, mucho More

by COQUI1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our service department!

September 21, 2022

The service department was friendly but professional. They told me it would be an hour and it was just an hour. More

by elainelev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnston, Jay Calderon
Report | Print
Oct 13, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive Service experience. We appreciate you choosing us and look forward to seeing you again!

September 20, 2022

Always friendly and fast service! Love that you get a car wash after servicing your vehicle! More

by AHULL62548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your five star experience with our Service team!

September 19, 2022

Reasonable, caring, service And fair I recomend anyone qho nwwd there car to steve his great and caring More

by SCPSERVICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Vivian Molinero, Michael Steitz, Marc Lepore
Report | Print
Oct 07, 2022 -

Kia of Port Charlotte responded

Thank you for your positive comments regarding our Service team!

September 18, 2022

Very nice dealership with nice people. Very clean. My car was serviced in a timely manner. More

by AGATTORNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Report | Print
Oct 13, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with us!

September 18, 2022

Prompt, friendly and professional service! All of the service advisors and technicians are helpful and efficient! More

by Cj2228.cj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Vivian Molinero, Michael Steitz, Marc Lepore
Report | Print
Oct 13, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service team! We are glad to hear our team delivered on our commitment to excellent service and appreciate you choosing us.

September 18, 2022

I went in Friday morning without an appointment because my tire blew out Thursday night going over a huge pothole. Rachel from the service department was very friendly and helpful. She got me a new tire an More

by carpio.steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your five star service experience and look forward to seeing you again!

September 18, 2022

Nice building and place for people to wait. Staff very friendly very clean good location for me More

by langkathy69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know name
Report | Print
Oct 07, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review. We look forward to seeing you again!

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