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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,239 Reviews

2,239 Reviews of Kia of Port Charlotte - Service Center

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August 31, 2022

Fast professional service experience. Vivian was accommodating and knowledgeable. Clean waiting room. Vehicle was clean when returned after service. More

by ARTSYLVIA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vivian
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for your positive feedback regarding your service experience!

August 30, 2022

There are new service staff and they were not friendly like the old staff was. Seemed annoyed when I was asking questions about the recall I knew nothing about until I checked out. The service member did More

by darlenel31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vivian Molinero
Sep 12, 2022 -

Kia of Port Charlotte responded

We apologize for falling short of expectations and thank you for your feedback. Your review has been passed on to our Service Manager so we can make improvements where needed so that your next visit is nothing short of exceptional.

August 29, 2022

All staff very nice and comfortable waiting room for all my kids to sit and wait. More

by STAR88093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vivian Molinero
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review! We look forward to seeing you again.

August 29, 2022

I enjoy the friendly response when I call and make an appointment. When I get there the technicians are very friendly and professional ! Very convenient! More

by Donohuefamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Vivian Molinero, Michael Steitz, Marc Lepore
Sep 12, 2022 -

Kia of Port Charlotte responded

We appreciate your five star rating and positive comments. We look forward to servicing your Kia again in the future!

August 29, 2022

Service was great the car was given to me cleaned and when it was promised More

by JOEMCKENNA67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department!

August 28, 2022

When i arrived for my service for my tire I was greeted by Michael at the service desk and he walked me out to my car to check everything out, and he was very friendly and thorough. I would highly recommen More

by COURTNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review and recommendation. We look forward to seeing you again!

August 28, 2022

Always a great job from all at this dealership. .. especially Rachel Goal! They take such good care of us and make us feel like family. More

by Jenniferlking1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Kia of Port Charlotte responded

We appreciate your five star review!

August 28, 2022

They were professional got me in on time took care of anything that we had worries about More

by DRJONES711
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review!

August 28, 2022

It’s a great dealership. Everyone is very nice, they take very good care of you and your vehicle. More

by mmiller1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

August 27, 2022

Worst service center anywhere! Terrible customer service and no call back from service manager after a request for one More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Calderon, Vivian Molinero
Sep 01, 2022 -

Kia of Port Charlotte responded

Please accept our apologies for falling short of expectations. Your review was passed along to our Service Manager as we would like to know more about what occurred. Please let us know if your situation continues to be unresolved. 941-249-6287

Sep 01, 2022 -

Nikki responded

Brought vehicle to Kia of Venice! They found the problem was loose camera in rear view. Tightened, adjusted, problem solved!! Jeremy was most helpful in getting me scheduled in a timely manner, Kept me informed of repair progress. Everyone there was most helpful and I will always bring my car there for future service!

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